Ratings based on 991 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Antonio
Posted 22 Nov 2024
We were given an upgrade by the friendly staff. The room was spacious and comfortable.
Excellent service
Comment from Hotel Management
23 Nov 2024 by LN, Hotel Management
Dear Hector, Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo NenciniGM Starhotels Michelangelo
by A verified traveler
Posted 20 Nov 2024
Very nice room.
Staff was very helpful with my requests.
A very high quality hotel.
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Gary,Thank you for your great feedback of our Hotel.We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services but what makes us more proud is your recommendation of our Hotel to future Guests. Please consider our doors opened to welcome you back soon!Mr Lorenzo NenciniGeneral ManagerStarhotels Michelangelo Rome
by A verified traveler
Posted 16 Nov 2024
Enjoyed staying here on our trip to Rome. Friendly staff, clean hotel, and great location
Comment from Hotel Management
17 Nov 2024 by Alonso, Hotel Management
Dear Richelle,We appreciate a lot your words. It is really important for us to know that our clients enjoy their time while staying in our hotel. We hope to see you again soon.Best Wishes,Alonso BayonaGuest Service Agent
by A verified traveler
Posted 12 Nov 2024
Star hotel Michelangelo is excellently located - 5-minute walk from St Peter’s Square.
The restaurant is fantastic - breakfast is well-stocked and tasty (ie croissant, eggs etc). Dinner had an excellent selection and certainly first rate.
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Andrew,We would like to thank you for taking the time to leave your review and expressing your opinion about Starhotels Michelangelo.It’ a pleasure for us to read about the positive impressions received during your stay in Rome about our hotel service and Starhotels’ hospitality!We sincerely hope to welcome you once again in the “Caput Mundi”.Best regardsMr Lorenzo NenciniGeneral ManagerStarhotels Michelangelo Roma
by A verified traveler
Posted 11 Nov 2024
We like the hotel.
Only problem is to find it from airport
There is no sign of the hotel at airport
We spent one hours to find it carrying our heavy luggages.
If you can provide a shuttle or some directional
Few people speak English is another challenge
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Song,Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo NenciniGM Starhotels Michelangelo
by A verified traveler
Posted 11 Nov 2024
the balcony was 1.5 feet deep on the back side. I ordered a balcony, they said none were available and gave me an "upgrade" to an alley view, crappy balcony.
Comment from Hotel Management
12 Nov 2024 by GM, Hotel Management
Dear Kathleen,,we thank you for the time dedicated to us in writing your review about our Starhotels Michelangelo. Regarding your issue we take in consideration your suggestion, and we will work in order to improve our service. Hoping to welcome you again in our hotel for your next roman stay, we send you our best regards.Mr Lorenzo NenciniGeneral ManagerStarhotels Michelangelo Rome
by A verified traveler from San Jose
Posted 10 Nov 2024
Great location very close to St Peter’s Square. Lots of restaurants in the neighborhood. Much quieter and less crowded than the area around the Colosseum. Very good breakfast. Front desk very helpful. Ask for a map; they have an excellent one. AC works well; if your room is too warm, notify front desk as they control the room temp apparently. I was told the room thermostat does not. Very comfortable room and housekeeping is excellent. Only negative for me was that the breakfast staff was very unfriendly. For four mornings, I wasn’t greeted or smiled at once. Kind of a downer to start the day. Other than that, a great stay. I would certainly stay there again.
Comment from Hotel Management
11 Nov 2024 by Starhotels Michelangelo Roma, Hotel Management
Dear Thomas, Thank you for your kind feedback. We're thrilled to hear you enjoyed our location near St. Peter’s Square, the quiet atmosphere, and the comfort of your room. We're also glad you found our front desk team helpful and appreciated the room amenities.We would love to welcome you back on your next visit to Rome.Warm regards,Lorenzo NenciniGeneral Manager
by A verified traveler from Perrysburg
Posted 1 Nov 2024
This property is my go to when in Rome. The staff is the best in the city.
Comment from Hotel Management
2 Nov 2024 by Lorenzo Nencini GM Starhotels Michelangelo Roma, Hotel Management
Dear Margaret,Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Dear Guest,Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo NenciniGM Starhotels Michelangelo
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by LN, Hotel Management
Dear June,Thank you for your great feedback of our Hotel.We are pleased that you appreciated our hotel and our services.Hoping to welcome you back soon!Mr Lorenzo NenciniGeneral ManagerStarhotels Michelangelo Rome
by A verified traveler from Yorba Linda
Posted 18 Oct 2024
The location to the Vatican was great. Roberto in the dining room went out of his way to make us feel welcome and make sure we had everything we needed for a great dining experience whether it be breakfast, lunch or dinner. The food was also good. All the hotel staff were friendly and helpful with our needs.They could use a light in the closet and provide hair conditioner in the shower. I’d stay here again.
Comment from Hotel Management
19 Oct 2024 by Lorenzo Nencini GM Starhotels Michelangelo Roma, Hotel Management
Dear Steven,Thanking you for the time dedicated us regarding your experience in our Hotel, we really appreciated your words for which we thank you a lot. Hoping to see you once more in your next roman stay in the meantime we send you our best regards.Lorenzo Nencini
