Ratings based on 17 Verified Reviews

3.9 out of 5
100% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2021 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Aug 2021 on Hotels
2 out of 5
by A verified traveler

Ude stuff, incorrect information about the hotel

Posted 29 Sep 2020 on Hotels
There was some incorect information about the hotel services. It says that the restaurants in the hotel are open but actually they were closed. The manager was very rude when I came to complain.
5 out of 5
by A verified traveler from Columbus, GA

Posted 7 Aug 2020 on Orbitz
The location was amazing. The staff was friendly and professiinal. The all inclusive food and drinks were very good and helpful with a picky 3yo toddler. It would be nice for the hotel to provide more parking, it was paid, but at $4 per day it was not too bad
5 out of 5
by A verified traveler

Posted 3 Aug 2020 on Hotels
Fantastic hotel for families. The staff were amazing, especially the animation staff. Room was lovely, comfy beds. Everything was very clean and well looked after. Food was mostly good, not great but plentiful with lots of choice. Great location.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2020 on Hotels
5 out of 5
by A verified traveler

Posted 3 Jul 2020
Great place - it overachieved my expectations. Food was very delicious and in wide variety, the hotel was clean and the staff was polite and helpful.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2019 on Hotels
5 out of 5
by A verified traveler from Bucharest

Posted 17 Aug 2019
Everything was great! Kudos to the team! Totally recommend it!
4 out of 5
by A verified traveler

Posted 7 Jul 2019
Overall a very good hotel just a few little teething problems with this being a new property eg elevators on block 2 not working quite right unlevel with the floor you get out at (trip hazard) house keeping on 8 floor need training to get to riu standards(eg hover floors dead wasp behind curtain for are week stay very poor bed making skills )overhall very pleasent stay