Ratings based on 93 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2023
Modern building, nice garden, close to shopping and restaurants
by A verified traveler
Posted 13 Aug 2022
Staff were ok but freindly ,they want to charge for everything, house keeping finish 2:00 pm and if yiu want to clean your room after that there is no chance ,They also were charging for the coffe tablet in the room so what is the point to put a coffe machine in a suite and charge for the tablet ?
No welcoming dring to Gold memeber .
by A verified traveler from Denville
Posted 10 Aug 2022
by A verified traveler from Denville
Posted 6 Aug 2022
We had one of the family suits. I was surprised how big, spacious and modern it was. We loved it! The property is beautiful and very clean.
Flowers, koi fish pond beatiful, pool. Just amazing. The staff was very kind and attentive.
by A verified traveler
Posted 3 Sep 2019 on Hotels
Awesome
Comment from Hotel Management
9 Sep 2019 by admin, Hotel Management
Dear Tina,
We would like to thank you for your perfect comment. Looking forward to welcome you in the future.
Best regards: "Romance Splendid" team
by A verified traveler
Posted 20 Aug 2019 on Hotels
Everything was simply awesome . The beds where not as comfortable . Overall it was awesome
Comment from Hotel Management
29 Aug 2019 by admin, Hotel Management
Dear Tina,
Thank you for your kind feedback. Welcome back.
Best regards: "Romance Splendid" team
by A verified traveler
Posted 10 Aug 2019
Comment from Hotel Management
12 Aug 2019 by admin, Hotel Management
Dear Guest,
Thank you for your score.
Recommended
for Everyoneby A verified traveler
Posted 20 Sep 2018
Nice hotel near a moderate beach.mmmmmmmmmmmmmmmmmmmmmm
Comment from Hotel Management
25 Sep 2018 by splendid, Hotel Management
Thank you for choosing our hotel. Looking forward to welcome you again.
Kind regards: "Romance Splendid" team
Recommended
for Everyoneby A verified traveler from UK
Nice hotel in a quiet location.
Posted 12 Sep 2018
Pros: It was fairly small, had a nice swimming pool, was quiet. The staff were friendly. There was plenty of choice for breakfast & evening meal.
Cons: Tea and coffee making facilities should be available free of charge all day.
Location: See above.
Close to the local buses for easy access to Varna, Varna airport and Golden Sands. Close to a supermarket and a short walk to the beach and the centre of St Constantine & Helena. A choice of restaurants and bars are within walking distance.
Comment from Hotel Management
17 Sep 2018 by splendid, Hotel Management
Dear Mke&Di,
Thank you for the excellent review and the high score. We are very pleased to learn that you left with positive impression from our facilities and services. Looking forward to welcome you again!
Best regards: "Romance Splendid" team
by A verified traveler from Montreal, QC
Posted 31 Aug 2018
Family friendly and calm property allowing for a relaxing stay. However, staff neglected to clean the room on one occasion even if a reminder was sent to front-desk.. twice. This would have been fine if it wasn't for the fact that the bath tub was leaking on the floor of the bathroom after each use even with curtains properly placed, which required drying the floor with multiple towels. Shower head was not properly fixed and kept falling, as well as hair dryer. In summary, bathroom needs a lot of renovation love; the constant pools of water on the floor must have created a moldy environment which I wasn't keen on investigating further...
Comment from Hotel Management
17 Sep 2018 by splendid, Hotel Management
Dear Mathieu,
Thank you for choosing our hotel. We are sorry that not all of our services surpassed your expectations, but we will consider your remarks and will be happy to welcome you again!
Kind regards: "Romance Splendid" team
