Ratings based on 166 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024 on Hotels
3 out of 5
by A verified traveler

Posted 12 Jul 2024
The downtown location of this hotel was its greatest asset. Plus the free breakfast. The reception desk staff was also friendly. Other than that, we were not impressed. Very surprised that this hotel is rated as 5 Stars. The bed mattress was extremely hard, old and uncomfortable; the bathroom door frame was rotting from lack of humidity control; we were supplied with only one towel per person each day; several tiles in the bathroom were cracked; and although the furniture was baroque style and supposed to appear old, it was truly OLD. The hallways did have lovely decor, however, the elevator door wouldn’t open or close properly during our entire stay and although we told the staff it was a danger to guests, they said they couldn’t do anything about it. Perhaps we would return only for the location and free breakfast.
4 out of 5
by A verified traveler

Great old fashioned hotel which we liked.

Posted 30 May 2024 on Hotels
Great old fashioned hotel if that’s what you like (which we did). The room was super large almost a suite, breakfast from a menu outstanding.
5 out of 5
by A verified traveler

Posted 2 Nov 2023
Wonderful old world Grand Hotel in the centre of Varna that is convenient for restaurants, etc. 5/10 minutes walk form railway station
3 out of 5
by A verified traveler

Vintage hotel in very central location

Posted 1 Oct 2023 on Hotels
Very old hotel at very good location. Very central location, close to main pedestrian street. Paid parking on site. The room was outdated,breakfast very poor. Staff was friendly. Bed( mattress) was terrible
5 out of 5
by A verified traveler from Weybridge

Posted 29 Sep 2023
The staff were very helpful and booked me a taxi.
5 out of 5
by A verified traveler

Posted 19 Sep 2023
GOOD
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 6 Sep 2023 on Orbitz
Just simply GREAT!
5 out of 5
by A verified traveler

Posted 25 Aug 2023
Very clean and quiet