Ratings based on 7 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.5 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice surroundings but wouldn’t return
Posted 18 Jan 2019 on HotelsInteresting stay here. The lobby area is beautiful, centred around a supposedly natural pool and banyan trees, water flowing alongside the paths. We stayed in their cheapest room which was poor condition but pretty clean. Can’t really complain for the price. The owner/manager was like a movie villain trying to be nice, loudly playing sinister sounding chants from reception. The morning yoga was great. The Ayurvedic massage was ok.
by A verified traveler
Stay elsewhere
Posted 7 Nov 2018 on HotelsWe had booked a basic room. Basic would have been fine, but it had no hot water, wasn't clean and the sheets has blood stains in them from previous guests mosquito bites.
We arrived at around 22:30 no reception or staff around. Found by a security guard, who found ua a room before we could check-in propper the following morning.
Owner then tried to charge us for our pre-paid room until I could prove to him that we had already paid.
Having said that, the posh retreat rooms looked nice, they just weren't available to book through hotel.com.
Spa was nice and massage was excellent.
Comment from Hotel Management
14 Nov 2018 by Eden Garden, Hotel Management
Dear Sir,
We deeply appreciate your time in sharing your experience and thoughts of us, we apologise for the inconveniences caused. Thank you for giving us your opinion on what can make us better, we will do our best in learning from it. Regarding the payment, there was a delay in the updation of the invoice since the booking was through a third party, we will see to making it more efficient.
Thank you for your honesty and the complement, we look forward to the opportunity to make us better your stay with us.
Regards,
Eden Garden
by A verified traveler
Posted 13 Jan 2017 on Hotels
by A verified traveler
Posted 16 Feb 2020
by A verified traveler
Posted 1 May 2019 on Ebookers
Schöner Garten, nette Ärztin, nettes Personal, ein Ort zum Wohlfühlen
by A verified traveler
Posted 15 Apr 2019
by A verified traveler
Soggiorno relax
Posted 21 Jan 2018 on HotelsBungalow semplice e accogliente. Pulizia buona. Staff molto gentile e disponibile. L’area vicino all’ingressO poco curata. Posizione ottima, vicino alla spiaggia ma lontano dalla confusione.
