Ratings based on 1 Verified Reviews
3.0 Room cleanliness
4.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2019 on Hotels
This is a new hotel that has just opened and still work in process. One day the hot water was not there and the next day no cold water. The T.V requires an engineering degree to operate. They charged me for breakfast although I showed the reservation which included breakfast. The employees were friendly and wanted to help
If you have other choices wait until they get their act together.
Comment from Hotel Management
14 Nov 2019 by Mukul Dubey, Hotel Management
Dear Mr.Jack,
Greetings from Hotel Pinnacle Gate!!!
Thank you for your genuine feedback.And sorry to hear about your bad experience. We will improve our services as per your expectation. And regarding the breakfast issue i suggest you to please contact with Expedia because we got the voucher for your booking without breakfast. That's why we charged you for the same.
