Ratings based on 26 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from US
Not a good hotel
Posted 15 Nov 2016
Pros: Location and some of the restaurant staff
The overall hotel is terrible. Not clean and rooms are too small ! I wont recommend anyone if they have an alternative. The breakfast was average.
by A verified traveler
My stay in Hhi Varanasi
Posted 18 Aug 2016 on HotelsHotel location is bad
by A verified traveler
Improvement Needed...
Posted 13 Jun 2016 on HotelsThe room which was allotted to us was not at all to up to the standard (Room No 407). Old and uncomfortable Mattress .. The bathroom was also very low standard..
The restaurant staff were not at all courteous. For everything you needed to call out loud. They certainly need to rethink on the Breakfast spread. Overall it was not expected by HHI
Recommended
for Everyoneby A verified traveler
V. Nice Hotel and Great Hospitality
Posted 6 Apr 2016It was a pleasure staying in this hotel. Well maintained and efficient staff. As it is in the heart of the city, going to any place was very easy. Would definitely stay here every time we visit Varanasi.
by Eric from Atlanta
Incredible india 2015
Posted 31 May 2015 on HotelsNo hot water. Staff was not very accommodating to your needs or simply request such as we need more towels. Location was in the heart the city. Business center computers do no work
by Kashif from Gurgaon
Pathetic cust. handling by backend support staff
Posted 8 May 2015 on Hotelsthe managers who manage the back end pay heed to the people who book their hotel online. For any problem raised by the customer they have a single solution i.e "Sir pls check with hotels.com" and statements by someone from hospitality industry like "Sir only Hotels.com is responsible for this", "our terms and conditions with hotels.com are as follows", etc, etc is the sin that they do by adding insult to the injury of the staff who is already suffering. This review is basis my discussion with this guy called Ashok who apparently is the manager with HHI & sits in Delhi office. My only request to HHI top management is, pls hire competent staff,,,, plsssss
by ASHOK KUMAR from Dhanbad
Hospitality
Posted 12 Feb 2015 on HotelsHotel is good with its new makeover. However, the front desk staff needs to be trained in hospitality.
by A verified traveler
Posted 26 Aug 2014 on Hotels
by A verified traveler
Close to the main area of Kashi and other Mandirs,
Posted 19 Aug 2014
Cons: ROOMS AND BATHROOMS NEED TO BE IMPROVED
Location: LOCATION IS GOOD ,
The experice wasnt good enough,check in checkout time was very different as compare to other hotels, food is very expensive , its a low grade HHI WITH HIGH FOOD PRICES.ROOMS AND BATHROOMS ARE NOT UPTO THE MARK.
by Berlin17 from London
Good location
Posted 25 Mar 2014 on HotelsGood value for money and good location. The service generally was not convincing, but we had the best driver (organised by the hotel) in India. The food in the hotel restaurant was also very good.
