Ratings based on 95 Verified Reviews
2.8 Room cleanliness
3.8 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2024
Hospitality is excellent
Guide Mr Rakesh and Cab driver Mr Madan and Mr Pandey and Atul are very supportive, helpful and giving guidance for our plan
Excellent time spent
by A verified traveler
Posted 8 Jul 2024 on Hotels
by A verified traveler
Posted 1 Jul 2024 on Hotels
A little tricky to locate and if it wasnt for prior advice that you must get dropped off at main street and find property from there.
Telephone calls and messages sent via hotels.com all unanswered.
Property helpful to arrange tours but costs and schedule unclear and payment was more than suggested. tip: get it in writing and costs in advance and who exactly gets paid. plus plus plus
Location great.
by A verified traveler from san fernando
Posted 8 Dec 2023
Taxi Could not even drive to hotel and had to drop us at an intersection for a rickshaw to take us to hotel. After several attempts the ricky could not even reach the hotel. Customer service is POOR and Phone calls to the hotels phone were UNANSWERED so we were forced to find another hotel. I was not able to get back a full rebate
by A verified traveler
Posted 12 May 2023 on Hotels
Comment from Hotel Management
11 Jul 2023 by relationship manager , Hotel Management
thanx for the review . Hope to welcome you again in near future with better services and more good facilities
by A verified traveler
A welcoming and scenic launching point
Posted 12 Mar 2023 on HotelsWe had an excellent stay at the hotel Sita. The staff treated us like family, from helping organize a guide to lead us to the hotel from the Main Street, to helping us schedule an all-day tour of Varanasi starting at six AM the next day with an excellent tour guide. We had arrived late at night and had not booked a tour in advance, but the hotel has a number of trusted guides and we were able to start a tour the next day at 5:30 AM. I can strongly recommend Diamond, who led us to burn famous and special out of the way locations over a two day tour.
I was aware that the room and building were historic and was not expecting the same bland experience as in a new western style hotel, what I did get is a perfectly comfortable room with two large clean mattresses, and most amazingly, an unimpeded view of the River Ganges and one of the historic ghats literally at the doorstep of the hotel.
The bathroom was clad in marble with a full size tub and sink. The entire room serves as a shower and is very roomy.
Additionally, the food at the rooftop cafe was excellent. We enjoyed fresh lime soda, ginger chai, Indian style omelettes and more. We actually never had a need to take meals anywhere else and the rooftop view and outdoor seating were spectacular.
The location in proximity to the center of historic Varanasi was excellent for visiting many of the most famous ghats, taking boat rides, shopping and getting lost (on purpose) in the timeless back alleys.
by A verified traveler from Washington
Posted 16 Feb 2023
by A verified traveler
Posted 15 Jan 2023 on Hotels
by A verified traveler
Posted 14 Nov 2022 on Hotels
by A verified traveler
Posted 30 Oct 2022 on Hotels
Recommended only for people who want to stay on the ghat as top preference. Every thing else one need to bear it.
