Ratings based on 64 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
2.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Location of the Hotel is excellent .Accessibility to all sights were very easy as a tourist .Food's quality were very good .Services of crew members were worth appreciating . I would like to suggest some more additional improvement I stayed in room no 403 : - 1) . mirror position need to be relocated at a convenient place for easiest access to the nearest of the mirror with a light on the wall . 2) Up dating of the room before handing over the room to the customer for stay .For example in room no 405 - Flash tank not functioning .In both room 403 and 405 commode showers water flow very slow and less ,needs cleaning of the filters. 3) Availability of chair and thermos flask in all rooms . This two items were not in room no 405 . 4) Supply of hot water must be made available from morning 5 AM onwards as most visitors are on pilgrimage tour and would like to visit temples after taking bath . I would request you to provide electric flask in every room as a positive improvement .and periodic maintenance must be done methodically . I thanks the management for the excellent support extended to customers .
by A verified traveler
Posted 16 Oct 2024
A decent property for a short stay. And it’s close to all the temples and river
by A verified traveler from edison
Posted 11 Oct 2024
Staff service turnaround time is very slow, in fact I felt they completely ignored the request. At check in, room were missing towels, water bottle, AC was not working. Last day cable was not working because they didn't recharge, and even on request multiple times they didn't recharge at all !!!
by A verified traveler
Posted 30 Jul 2024
by A verified traveler
Posted 21 Jul 2024
Very convenient location but area is too noisy. Rooms are not clean as expected and it is dated.Front desk staff is not friendly.
by A verified traveler
Posted 8 Jul 2024
Uber / car can't reach to property address as road does not allow non pedestrian traffic. You need to carry your own luggage till property. Bath tub was dirty like it was 100 years old. Outlet water of AC was into a bucket which we need to through out regularly into bathroom.First two floor of building are shops of saree and suit jewellery etc...makes it shady hotel. Smell of dry cement and and mud is everywhere in hotel. Rats are jumping into property here and there
If you open window you see an old demolished building right next to you. Before checking hotel sends message that you must pay now if you want to keep your booking which is a violation of payment at property rule. Two days after checkout hotel sends a tarrif bill way more than what you booked for which makes no sense. Expedia customer care says to ignore such messages
by A verified traveler
Posted 3 Jul 2024
Property was in bad shape. Very dirty. Bathroom had all kind of problem. The property manager was asking deposit or advance money even though in Expedia web site the property was booked as pay in hotel when check in. The property manager was the most horrible person I had met ever. While traveling he keep asking about money. When we reached hotel there were no towels in bathroom. We were families of 2 groups 4 adults and 4 kids. travelled almost 12 hours, we were expecting clean toilets and at least some towels, but it was just opposite. Toilet was very dirty and smelled very bad. Hotel should give back money if they don’t deliver quality. I paid almost 11,000 INR for 1 night for two rooms and we were expecting quality rooms. Either they charge less if they don’t have facilities or at least mention these horrible situation in hotel rooms so family folks who has kids don’t book this horrible hotel Sahu.
by A verified traveler
Posted 12 Jun 2024
The hotel was well maintained and food service was good. Wifi and network coverage was not up to the mark and faced frequent disconnects. The hotel location is excellent and is located near main market. I stayed with my wife and 1.5-year-old daughter. Following are the pros and cons in my experience: Pros: (1) The hotel is very welcoming and the environment is friendly; (2) Every staff, be it from cleaning, restaurant, or guard duty, are very helpful and genuine. (3) Hotel lobby is very spacious. (4) Room service is free. (4) Quality of food is excellent. (5) WiFi connectivity is good inside the room, but it does not work in the restaurant area.
Comment from Hotel Management
4 Jul 2024 by kp srivastava, Hotel Management
Dear guest, thank you for taking the time to write A review on your experience at HOTEL SAHU Varanasi. It is our sincere endeavor to ensure that our guests carry A memorable experience with them. Our Team is always committed to providing warm, efficient, and discrete services to our guests. We hope to welcome you back to HOTEL SAHU, Varanasi, and assure you of our best services. Warm regards General Manager HOTEL SAHU
by A verified traveler
Posted 12 Jun 2024
Nestled just a stone's throw away from the revered temple, Hotel Sahu offers a uniquely enchanting stay that seamlessly weaves together luxury and spirituality. The morning sun illuminates the path from the hotel to the temple, creating a serene journey that sets the tone for a day of tranquility. The tastefully designed rooms provide a haven of comfort, adorned with thoughtful touches that reflect the rich cultural tapestry of the region. As you step into the lobby, a sense of warmth envelops you, echoed by the genuine smiles of the attentive staff. The hotel's proximity to the temple is not just a matter of convenience; it's a soulful connection that enhances the overall experience. Picture yourself strolling through the fragrant gardens, the temple's spires visible in the distance. This harmonious blend of opulence and spirituality is what sets Hotel Sahu apart, making it a haven for those seeking a retreat that nourishes both the body and the spirit.
Comment from Hotel Management
4 Jul 2024 by kp srivastava, Hotel Management
Dear guest, thank you for taking the time to write A review on your experience at HOTEL SAHU Varanasi. It is our sincere endeavor to ensure that our guests carry A memorable experience with them. Our Team is always committed to providing warm, efficient, and discrete services to our guests. We hope to welcome you back to HOTEL SAHU, Varanasi, and assure you of our best services. Warm regards General Manager HOTEL SAHU
by A verified traveler
Posted 12 Jun 2024
Nestled just a stone's throw away from the revered temple, Hotel Sahu offers a uniquely enchanting stay that seamlessly weaves together luxury and spirituality. The morning sun illuminates the path from the hotel to the temple, creating a serene journey that sets the tone for a day of tranquility. The tastefully designed rooms provide a haven of comfort, adorned with thoughtful touches that reflect the rich cultural tapestry of the region. As you step into the lobby, a sense of warmth envelops you, echoed by the genuine smiles of the attentive staff. The hotel's proximity to the temple is not just a matter of convenience; it's a soulful connection that enhances the overall experience. Picture yourself strolling through the fragrant gardens, the temple's spires visible in the distance. This harmonious blend of opulence and spirituality is what sets Hotel Sahu apart, making it a haven for those seeking a retreat that nourishes both the body and the spirit.
Comment from Hotel Management
4 Jul 2024 by kp srivastava, Hotel Management
Dear guest, thank you for taking the time to write A review on your experience at HOTEL SAHU Varanasi. It is our sincere endeavor to ensure that our guests carry A memorable experience with them. Our Team is always committed to providing warm, efficient, and discrete services to our guests. We hope to welcome you back to HOTEL SAHU, Varanasi, and assure you of our best services. Warm regards General Manager HOTEL SAHU
