Ratings based on 876 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
For an older, dated motel, our stay was good. Beds were very comfortable, pillows were easily the most comfortable that I have slept on in motels. Water pressure is not as good as some but was average. Value for dollar is quite good
by A verified traveler
Posted 16 Nov 2024
A good and solid place for a night or two. Rooms were clean. Staff friendly. The entire place could use a thorough facelift, but a comfortable bed and reasonable amenities for the price.
Comment from Hotel Management
17 Nov 2024 by Westward Inn & Suites, Hotel Management
Thank you for staying at the Westward Inn & Suites. We hope to see you again soon.
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Good place to sleep. Hairdryer didn’t work, nor did the microwave. There was also a constant drip in the bathtub. Overall okay.
Comment from Hotel Management
10 Nov 2024 by Westward Inn Management, Hotel Management
Hello Mike; Thank you for letting us know that there was a drip in the tub. We have fixed the problem. As for the microwave we did find that you had it on the lowest setting. If there was a problem you could have come to the desk. As for the hairdryer it was working fine after we checked everything right after your check-out. We hope to see you again soon.
by A verified traveler
Posted 3 Nov 2024
Good
Comment from Hotel Management
6 Nov 2024 by Westward Inn Management, Hotel Management
Thank you for choosing the Westward Inn & Suites! We are pleased that you enjoyed your stay and for taking the time to leave a review!
by A verified traveler from Kamloops
Posted 3 Nov 2024
Nice place and non intrusive staff. No one in reception at night time though.
Comment from Hotel Management
6 Nov 2024 by Westward Inn Management, Hotel Management
Thank you for choosing the Westward Inn & Suites! We are pleased that you enjoyed your stay and for taking the time to leave a review!Just to note, there is a NIGHT TIME EMERGENCY NUMBER posted on the main door after hours and the Management team lives on site. The lack of a third shift cuts down on overhead and that is passed along as savings on our guest rooms. Thank-you!
by A verified traveler
Posted 3 Nov 2024
charging same rates as other much better maintained facilities we stayed at on our trip. microwave not working properly, tv not working properly, in need of paint and maintenance, many issues
Comment from Hotel Management
6 Nov 2024 by Westward Inn Management, Hotel Management
Sorry you had problems during your stay here with us, I looked into the room you stayed in and the room is on the list to be repainted soon, I tested the microwave, television, cable box, internet strength and light fixtures and found no issues. You paid just over 100 for a room with 2 double beds for a single evening. It would be hard to beat that price for an economy Inn.
by A verified traveler
Posted 3 Nov 2024
Great experience
Comment from Hotel Management
3 Nov 2024 by Westward Inn & Suites, Hotel Management
Thank you for staying. We hope to see you again soon.
by A verified traveler
Posted 2 Nov 2024
The rooms are old and dirty, hair in the fabric of the pillow cases, stains on the linen and, smells like urine.
Comment from Hotel Management
10 Nov 2024 by Westward Inn Management, Hotel Management
hello Jessica;We are not sure why you would put up such a review about us. We have carefully checked our records and we have found that you have never been a guest here. So to state such untrue things about us is just unfair. If you have a problem with us please e-mail us to see what exactly the issue is.
by A verified traveler
Posted 2 Nov 2024
Nice single level motel.
Comment from Hotel Management
3 Nov 2024 by Westward Inn & Suites, Hotel Management
thank you for staying with us.Please come again.
