Ratings based on 248 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
The suite was really nice and spacious. The bed was super comfy. The shower was also great.
Comment from Hotel Management
11 Dec 2024 by Lily , Hotel Management
We're thrilled that you felt at ease during your stay. Your satisfaction is our joy.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Lily & Sam, Hotel Management
Your feedback is a testament to our dedication to guest satisfaction. We're grateful for your support.
by A verified traveler
Posted 24 Nov 2024
Extremely clean. Clear instruction. Friendly. 15-20 mins walk away from train station
Comment from Hotel Management
26 Nov 2024 by LILY, Hotel Management
We appreciate your valuable feedback and look forward to your next visit.
by A verified traveler
Posted 18 Nov 2024
Very easy to park and lots of street parking available. The room was very clean and very well kept house overall! Very very smooth stay!!! Thanks Vancouver West cozy retreat by host launch.
Comment from Hotel Management
18 Nov 2024 by LILY, Hotel Management
It was our pleasure to host you, and we're elated that you had a memorable stay.
by A verified traveler
Posted 14 Nov 2024
Easy subway then bus access
Comment from Hotel Management
18 Nov 2024 by LILY, Hotel Management
It's wonderful to hear that you had a comfortable stay with us. We appreciate your support.
by A verified traveler
Posted 13 Nov 2024
Clean and quiet, within walking distance of Canada Line
Comment from Hotel Management
13 Nov 2024 by LILY, Hotel Management
Thank you for being our guest and for sharing your positive experience with us
by A verified traveler
Posted 7 Nov 2024
I loved, it was amazing. Sam is very kind. The place is wonderful 💖👏
Comment from Hotel Management
7 Nov 2024 by Sam & Lily, Hotel Management
Your review is a reminder of why we love what we do. Thank you for your kind words
by A verified traveler
Posted 1 Nov 2024
I wasn’t expecting a full basement suite with access to a kitchen so that was a really great surprise!
Comment from Hotel Management
4 Nov 2024 by LILY, Hotel Management
We're delighted that you had a fantastic experience at our hotel. Your satisfaction is our priority.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
4 Nov 2024 by LILY, Hotel Management
Your review is a reward in itself. Thank you for choosing our hotel.
by A verified traveler from Emeryville
Posted 25 Oct 2024
Amazing hosts and location, clean, well-maintained, very friendly. I would stay again in a heart beat!
Comment from Hotel Management
4 Nov 2024 by LILY, Hotel Management
Your satisfaction is our greatest achievement. We look forward to your return.
