Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
We stayed here for Grey Cup 2024! Excellent location and beautiful hotel. Staff were very friendly, helpful and excellent to deal with.
Comment from Hotel Management
21 Nov 2024 by The Hotel Management, Hotel Management
Thank yo your review! We are glad to hear you enjoyed your stay with us!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by The Hotel Management, Hotel Management
Thank you for your review! We are glad you enjoyed your stay!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Elite Experience Team, Hotel Management
Thank you Ramon for your review. We are thrilled you enjoyed your stay. Looking forward to hosting you again. Have a wonderful day.
by A verified traveler
Posted 4 Nov 2024
I didnt likenthe unexpected added cost imog parking, and no free wifi
Comment from Hotel Management
5 Nov 2024 by The Hotel Management, Hotel Management
Thank you for your feedback, the public parking lot is owned and operated by a third party company. Wi-fi is complimentary for all Marriott Bonvoy guest!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Elite Experience Team, Hotel Management
Thank you Bahram. We are thrilled you enjoyed your stay. Looking forward to your next arrival. Have a wonderful day.
by A verified traveler
Posted 2 Nov 2024
Everything was nice. Except them providing breakfast.
Comment from Hotel Management
2 Nov 2024 by Elite Experience Team, Hotel Management
Thank you Ebrima, we are thrilled you enjoyed your stay. Looking forward to your next arrival.
by A verified traveler
Posted 1 Nov 2024
Just what I expected
Comment from Hotel Management
1 Nov 2024 by Elite Experience Team, Hotel Management
Thank you Diane. We are thrilled you enjoyed your stay. Looking forward to hosting you again.
by A verified traveler
Posted 31 Oct 2024
Very friendly staff and accommodating to last minute request. clean room, room service was speedy. great location.
Comment from Hotel Management
31 Oct 2024 by The Hotel Management, Hotel Management
Thank you for your feedback! We hope you stay with us again soon!
by A verified traveler
Posted 28 Oct 2024
Great place! Walkable to Rogers Arena. Have been there before and will return in December.
Comment from Hotel Management
28 Oct 2024 by Elite Experience Team, Hotel Management
Thank you for your great review. Looking forward to your arrival in December.
by A verified traveler
Posted 23 Oct 2024
The facility is so old. AC is so loud and annoying. The noise from the next/opposite door can easily heard. The carpet is so old and I afraid it has something inside.
This is the worst hotel I have ever lived.
Only good thing is the staff and they helped me change to a better room.
Please find a newer hotel if you can.
Comment from Hotel Management
23 Oct 2024 by The Hotel Management, Hotel Management
Good afternoon, I'm sorry to hear that your experience did not improve even after we changed your room. We are aware that our décor is a bit dated and are excited for our renovations which are due to commence in early 2025! We hope you can try us again after they are completed.
