Ratings based on 2,043 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Very friendly Staff and most have likeable personalities!
Seasons Greetings and Merry Christmas.
Comment from Hotel Management
2 Dec 2024 by Front Desk, Hotel Management
Thank you for the feedback.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by ca, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 30 Nov 2024
Gets the job done. Cable tv reception sucked. Hallways smelt like ashtray. Queen mattress had queen top sheet as bottom so didn’t stay tucked in which was not a great feeling to wake up with a communal mattress against your body. Ew. Fine if you want to use a top for bottom, just size up maybe. Staff were great.
Comment from Hotel Management
2 Dec 2024 by ca, Hotel Management
Thank you for the feedback, We are sorry you were unhappy; We will inform the supervisors on this area for further improvement.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
2 Dec 2024 by ca, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 25 Nov 2024
Really need a shuttle to and from YVR
Comment from Hotel Management
26 Nov 2024 by ca, Hotel Management
Thank you for the feedback. We will inform the supervisors on this area.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by ca, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 23 Nov 2024
The entire hotel needs update.
Comment from Hotel Management
24 Nov 2024 by ca, Hotel Management
We are sorry you were unhappy. We will work hard to make improvement.
by A verified traveler
Posted 23 Nov 2024
Quietly
Comment from Hotel Management
24 Nov 2024 by ca, Hotel Management
Thank you for the feedback.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by ca, Hotel Management
Thank you for the rating.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by ca, Hotel Management
We are sorry you were unhappy. We will work hard to make improvement.
