Ratings based on 3,023 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
4 out of 5
by A verified traveler

Posted 19 Nov 2024
We arrived early, and they treated us like family. They allowed us to check in around 9:30 in the morning, and we settled into our room shortly after. The hotel was nice, clean, quiet, and luxurious, located in the heart of the city within walking distance of everything.
Comment from Hotel Management
20 Nov 2024 by EA, Hotel Management
Thank you for taking the time to share this kind review of our hotel. We are pleased to see you enjoyed every aspect of your stay. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
The best place to stay in Vancouver.
Comment from Hotel Management
19 Nov 2024 by UH, Hotel Management
Thank you for the perfect review, we looking forward to seeing you again.
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by UH, Hotel Management
Thank you for the perfect rating, we look forward to seeing you again.
4 out of 5
by A verified traveler from Vanderhoof

Posted 19 Nov 2024
A good downtown hotel. Could be more clean around hotel. Room appears to need a slight Reno touch up. Good stay and staff.
Comment from Hotel Management
19 Nov 2024 by UH, Hotel Management
Thank you for sharing your experience staying at our hotel. We are glad to read that you enjoyed your stay along with our service. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
We always stay at the Sutton when we come to Vancouver for work and we like that the staff know us.
Comment from Hotel Management
18 Nov 2024 by AG, Hotel Management
Dear Valued Guest, thank you for your review, it is a pleasure to read that you enjoyed your stay and service. We look forward to seeing you again soon!
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Good location, nice rooms and the staff was great
Comment from Hotel Management
17 Nov 2024 by AG, Hotel Management
Dear Valued Guest, thank you for your review, it is a pleasure to read that you enjoyed your stay and service. We look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Was great stay and we enjoyed it. Will be there again for sure.
Comment from Hotel Management
17 Nov 2024 by EA, Hotel Management
Thank you for taking the time to share this wonderful review of our hotel. We look forward to seeing you again.
5 out of 5
by A verified traveler from Calgary

Posted 15 Nov 2024
Room was comfortable and very quiet. It is centrally located in Downtown Vancouver. Easy access to SKY Train station and harbour.
Comment from Hotel Management
15 Nov 2024 by EA, Hotel Management
Thank you for taking the time to share this wonderful review. We are pleased to see you enjoyed our accommodations and location. We look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by EA, Hotel Management
Thank you for taking the time to share this wonderful review of our hotel. We look forward to seeing you again.