Ratings based on 999 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Mar 2021 on Hotels
Comment from Hotel Management
19 Mar 2021 by Guest Services , Hotel Management
Thank you very much for staying with us and for your score!
by A verified traveler
Posted 4 Mar 2021
Comment from Hotel Management
16 Mar 2021 by Guest Services , Hotel Management
Thank you very much for the perfect score!
by A verified traveler
Posted 22 Feb 2021
I had stayed at this location on Feb 16th for the night. The surrounding areas are a little rough which is fine. However, in the room not one single electrical outlet worked and I tried ALL OF THEM. Was unable to charge phone or do hair etc. Woke up with two bites on my face, i’m not sure if that was from the sheets or the pillows. Was extremely disappointing.
Comment from Hotel Management
28 Feb 2021 by Guest Services , Hotel Management
Dear Guest,
In regards to your bites, this is something we take very seriously. Our pest control company inspects all guest's rooms and the entire building regularly and our housekeeping team also inspects rooms on a daily basis.
Furthermore, we haven't had an issue with outlets before and we will look into this issue for the room that you actually stayed in. Could you please contact us so that we can discuss this matter further.
Thank you,
by A verified traveler
Posted 10 Feb 2021
I loved the uniqueness of the property. I loved its history. The rooms are a little small but that added to its charm. They were definitely adequate size. The staff were outstanding!! They take pride in their property!!!
Comment from Hotel Management
19 Feb 2021 by Guest Services , Hotel Management
Dear Guest,
Thank you very much for your perfect score and wonderful feedback! Thank you for noticing that we all take pride in our service and want our guests to feel like it's their home away from home. We look forward to welcoming you again!
by A verified traveler
Posted 8 Feb 2021 on Hotels
Comment from Hotel Management
8 Feb 2021 by Guest Services , Hotel Management
Thank you very much for your perfect score! Please come and visit us again!
by A verified traveler
Posted 11 Jan 2021 on Hotels
The stay was amazing
Comment from Hotel Management
12 Jan 2021 by Guest Services , Hotel Management
Thank you very much for the perfect score! We are pleased that you enjoyed staying with us. We will share your kind comments with our staff and we hope to welcome you back in the future!
by A verified traveler
Posted 17 Dec 2020
Very friendly and helpful staff. Quiet comfortable rooms!
Comment from Hotel Management
19 Dec 2020 by Guest Service, Hotel Management
Thank you very much for the perfect score. Please come and visit us again soon!
by A verified traveler
Posted 16 Dec 2020 on Hotels
Comment from Hotel Management
16 Dec 2020 by Guest Services , Hotel Management
Thank you for your recent stay at our hotel and your score, Brooklynn. We hope to have the opportunity to serve you again in the future.
by A verified traveler
Amazing quarantine stay
Posted 15 Dec 2020 on HotelsIt was great! Even though I was in quarantine. The front desk staff were very friendly and accommodating over the phone. Big shout out to Paul! Fantastic service!
Comment from Hotel Management
16 Dec 2020 by Guest Services , Hotel Management
Thank you very much for staying with us and your PERFECT score, Shanice!! We hope that you start enjoying your life in Vancouver after 14 days of quarantine. It was truly a pleasure having you with us and we look forward to welcoming you back in the future!
by A verified traveler
Great value, convenient location
Posted 19 Nov 2020 on HomeAwayGood
