Ratings based on 1,578 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Such a great location for a hotel, beautiful views and close to lots of great restaurants and shops. Hotel was clean and beautiful! Loved our stay and will come back again!
by A verified traveler
Posted 19 Jan 2025
Excellent location. So much to do right outside the hotel! Room was clean and comfortable and had an amazing view. Some wear and tear beginning to show (fan in bathroom not working, scuffs on furniture and floor) but I would definitely book again and stay longer!
by A verified traveler
Posted 19 Jan 2025
We were excited to stay at the lonsdale Quay hotel. But was a little disappointed when checking in the room was not all that clean or maintained. When I asked for one extra face cloth the front desk said they would bring us one and never received it. Parking was a whole other issue. When booking with Expedia there was no information about paid parking. Only after paying for my reservation did I get a texted letting me know that parking was to be paid for when we arrived. I was told at a discounted rate of $29 dollars. Which would have been fine if it was for 24 hours. But it was only for 13 hours. Overall not to best choice for us
by A verified traveler
Posted 19 Jan 2025
Awesome view
by A verified traveler
Posted 18 Jan 2025
Unbeatable location and chill vibe
by A verified traveler
Posted 18 Jan 2025
Alway a go to place in a peaceful and quiet area. Long time mall below hotel being refurbish—a great step.
Comment from Hotel Management
18 Jan 2025 by Ruben, Hotel Management
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
by A verified traveler
Posted 17 Jan 2025
Loved the breakfast selection, walking distance to everything, friendly service with a smile.
Comment from Hotel Management
18 Jan 2025 by Ruben, Hotel Management
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
by A verified traveler
Posted 17 Jan 2025
Always a great stay
Comment from Hotel Management
18 Jan 2025 by Ruben, Hotel Management
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
by A verified traveler
Posted 13 Jan 2025
It was comfortable clean and quiet
Comment from Hotel Management
13 Jan 2025 by Ruben Mondal, Hotel Management
Dear Helen,Greetings from the Lonsdale Quay Hotel.Thank you for taking the time to share your rating with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We are happy you enjoyed your stay and look forward to seeing you again soon!
by A verified traveler
Posted 12 Jan 2025
The staff was amazing! Upgraded me and my girlfriend just because he was a great guy, it made the trip very special.
Comment from Hotel Management
12 Jan 2025 by Ruben Mondal, Hotel Management
Dear Marshall,Greetings from the Lonsdale Quay Hotel.Thank you for taking the time to share your rating with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We are happy you enjoyed your stay and look forward to seeing you again soon!
