Ratings based on 2,508 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Our room was next yo the pool and we could smell the pool and feel the humidity. Other than this everything else was great!
Comment from Hotel Management
23 Nov 2024 by Guest Services Team, Hotel Management
Dear Marjan, thank for your staying with us and taking the time to provide feedback. Appreciate your valuable comments, our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. We apologize that you felt the humid in the room and can smell the pool. We hope you give us another chance to serve you. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. Warm regards – Guest Services Team
by A verified traveler
Posted 22 Nov 2024
Clean and beautiful room. Perfect location for us as we were headed to a concert. So close to Roger’s arena and all the shopping
Comment from Hotel Management
23 Nov 2024 by Guest Services Team, Hotel Management
Dear Correna, Thank you for staying with us and for taking the time to provide feedback. We are thrilled to hear that you found the hotel to your liking and enjoyed our privileged location close to BC Place, Rogers Arena, restaurants and shops. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU if your plans bring you to Vancouver again. Warm regards! – Guest Services Team
by A verified traveler
Posted 22 Nov 2024
The hotel was beautiful and tasteful. It was close to everything. Worth every penny!
Comment from Hotel Management
23 Nov 2024 by Guest Services Team, Hotel Management
Dear Nicole, Thank you for staying with us and for taking the time to provide feedback. We are thrilled to hear that you found the hotel to your liking and enjoyed our privileged location close to BC Place, Rogers Arena, restaurants and shops. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU if your plans bring you to Vancouver again. Warm regards! – Guest Services Team
by A verified traveler
Posted 22 Nov 2024
Stayed here for a concert at Rogers Arena and were very impressed with our suite and would stay here again!
Comment from Hotel Management
23 Nov 2024 by Guest Services Team, Hotel Management
Dear Kiley, thank for your staying with us and taking the time to provide feedback. Appreciate your valuable comments, our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. Warm regards – Guest Services Team
by A verified traveler
Posted 22 Nov 2024
Great stay comfy beds
Comment from Hotel Management
23 Nov 2024 by Guest Services Team, Hotel Management
Dear Lauralee, thank for your staying with us and taking the time to provide feedback. Appreciate your valuable comments, our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. Warm regards – Guest Services Team
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Guest Services Team, Hotel Management
Dear Karl, Thank you for considering us when you visit Vancouver, we are thrilled to have you with us and to know you enjoyed your stay and the service provided. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU soon! Warm regards – Guest Services Team
by A verified traveler
Posted 21 Nov 2024
There were a few stains on our blankets and items that weren’t ours left in the room but otherwise the hotel was very clean and tidy. Very pleasant stay other than housekeeping opening our door without knocking first. Would stay here again though!
Comment from Hotel Management
23 Nov 2024 by Guest Services Team, Hotel Management
Dear Vesta, thank for your staying with us and taking the time to provide feedback. Appreciate your valuable comments, our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. We apologize for the stains in blankets and the unknown items in room. We hope you give us another chance to serve you. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. Warm regards – Guest Services Team
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Very friendly and helpful
Comment from Hotel Management
23 Nov 2024 by Guest Services Team, Hotel Management
Dear Jon, thank for your staying with us and taking the time to provide feedback. Appreciate your valuable comments, our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. Warm regards – Guest Services Team
by A verified traveler
Posted 20 Nov 2024
Absolutely beautiful property. Nice and clean! We loved the beds, blanket and pillows!
Comment from Hotel Management
21 Nov 2024 by – Guest Services Team, Hotel Management
Dear Joy, thank for your staying with us and taking the time to provide feedback. Appreciate your valuable comments, our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. Warm regards
