Ratings based on 1,050 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Jan 2025
Best kept secret in Vancouver. Gorgeous remodel and probably the best staff I’ve ever experienced.
5 out of 5
by A verified traveler

Posted 10 Jan 2025
Very good
5 out of 5
by A verified traveler

Posted 9 Jan 2025
Excellent hotel. Fantastic staff. Always wanted to know what they can do to make the stay better
5 out of 5
by A verified traveler from Kitchener

Posted 7 Jan 2025
Overall exceeded my expectation
4 out of 5
by A verified traveler

Posted 5 Jan 2025
Stayed 6 nights, some things I can share with others: 1 - Property, quite new and modern 2 - Location, fantastic, about 7-8 min walk to city centre train station. As others have mentioned yes there are homeless people and some shady looking characters around the corner but that's quite normal with major cities! 3 - Service, staff are friendly and attentive. 4 - The only bummer is, I got a rash within a day of my stay here. I later also found out that the first 2 floors are 'pet friendly'.. so I'm unsure if it's the detergent on their bedding or an allergy to animals that are staying there at the time. Lastly I do need to comment - the images of the bar are bit over the top with the exposure, it is not that bright at all.
5 out of 5
by A verified traveler

Posted 4 Jan 2025
Great location, very clean rooms. Good water pressure and comfy beds
4 out of 5
by A verified traveler

Posted 3 Jan 2025
The stay at this hotel was fine overall. The location is central, making it easy to get to most places, which was a big plus. Everything was satisfactory nothing exceptional but no issues either. It’s a solid choice if you’re looking for convenience and a comfortable place to stay.
5 out of 5
by A verified traveler

Posted 3 Jan 2025
I really liked the hotel and the staff. The neighborhood the first night was a little scary (what downtown doesn't), but the rest of the time it was great and in a great location that met our needs.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2025
5 out of 5
by A verified traveler from Kirkland

This traveler left a rating score only Posted 2 Jan 2025