Ratings based on 983 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
I really enjoy staying here. The staff are all a bunch of sweethearts. Very helpful and friendly. The rooms are clean and organized. It’s a wonderful hotel, and I will continue to be a repeat customer. Great job!!
Comment from Hotel Management
31 Dec 2024 by Samantha Guest Services, Hotel Management
Thank you so much! It's always a pleasure having you stay with us. We're thrilled to hear you enjoy your time here, and we truly appreciate your kind words. Until next time! :)
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 30 Dec 2024
We had a lovely stay. Communication with the staff was always available quickly. Great security 24/7. Comfortable beds & clean rooms/washrooms. Great pricing for 2 nights & 4 people. Would stay again!
Comment from Hotel Management
31 Dec 2024 by Samantha Guest Services., Hotel Management
Thank you for your kind words! We're glad you had a great stay and felt well taken care of. We’d love to welcome you back anytime!
by A verified traveler
Posted 28 Dec 2024
The place is big, comfy and economical. The employee Male (Mia) was so incredible, truly so kind and helpful. I wouldn't however recommend staying at this hotel on weekends because it's attached a club that plays terrible music till 230 am on Friday and Saturday. It's so loud it shakes the entire room. And the music is so loud, you can hear the dj screaming "dance everybody dance" non stop, his voice was so annoying.treat yourself to good nite sleep elsewhere if you staying over weekend, during the week though this a great spot for budget friendly stay.
Comment from Hotel Management
29 Dec 2024 by Samantha Guest Services., Hotel Management
Thank you for your feedback. We're glad you enjoyed the comfort and value of your stay and that Mia made a great impression, we’ll pass along your kind words!We’re sorry to hear the noise from the club affected your weekend experience. We understand how important a quiet night is and appreciate your honesty. Your feedback helps us improve.We’d love to welcome you back for an improved stay.Best regards,
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Mia | Supervisor, Hotel Management
Thank you for your wonderful 5-star review! We're thrilled to hear you had a great experience, and we appreciate your feedback. We look forward to welcoming you back soon!
by A verified traveler
Posted 23 Dec 2024
Beautiful and relaxing, flew in for the Taylor Swift concert. Great location
Comment from Hotel Management
24 Dec 2024 by Samantha Guest Services., Hotel Management
Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and that our location added to your experience for the Taylor Swift concert. We hope you had an unforgettable time, and we'd love to welcome you back for your next visit!
by A verified traveler
Posted 21 Dec 2024
Nice stay.
Comment from Hotel Management
22 Dec 2024 by Samantha Guest Services., Hotel Management
Dear Peter,We are thrilled to hear that you enjoyed your stay with us! We sincerely hope to have the pleasure of welcoming you back to the Hotel at the Waldorf for an improved experience
by A verified traveler
Posted 18 Dec 2024
The staff are very friendly. I liked the room that I was in. Overall 10/10.
Comment from Hotel Management
18 Dec 2024 by Samantha Guest Services., Hotel Management
Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed your stay and felt welcomed by our team.We look forward to welcoming you back soon!
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Samantha Guest Services., Hotel Management
Thank you for your kind review and for choosing to stay with us at the Hotel at the Waldorf. We look forward to welcoming you back soon!
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Mia | Supervisor, Hotel Management
Thank you for staying with us! We look forward to welcoming you back in the future.Thank you for staying with us! We look forward to welcoming you back in the future.Thank you for staying with us! We look forward to welcoming you back in the future.Thank you for staying with us! We look forward to welcoming you back in the future.
