Ratings based on 1,290 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
Staff is very friendly and accommodating
Comment from Hotel Management
6 Jan 2025 by Guest Services - KC, Hotel Management
Hello Amy,Thank you for your feedback! We're thrilled to hear that you had a positive experience with our staff. We look forward to welcoming you back soon!
by A verified traveler
Posted 6 Jan 2025
Every thing was exactly what we needed for our stay… very friendly and helpful staff… the shuttle was an amazing bonus!
Comment from Hotel Management
6 Jan 2025 by Guest Services - KC, Hotel Management
Hello Ashlee,We’re so glad to hear that everything met your needs during your stay. It’s great to know you enjoyed the shuttle service and found our staff friendly and helpful. We look forward to welcoming you back in the future!
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Troy - Guest Services, Hotel Management
Hello Ian, We are grateful for your high rating and hope to see you soon!
by A verified traveler
Posted 4 Jan 2025
Excellent property a few minutes from YVR. Very clean and comfortable with Keurig coffee in room and nice shower toiletries to freshen up. We had an early flight, but shuttle was unavailable so they paid for a taxi. Would definitely stay again.
Comment from Hotel Management
4 Jan 2025 by Eric Li Front Office Manager, Hotel Management
Hello Carolyn,Thank you for your kind words. We're so glad you enjoyed the comfort and convenience of our property, and that the taxi service worked out for your early flight. Thank you once again for selecting our hotel, and we will look forward to your next visit.
by A verified traveler from Redmond
Posted 3 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Eric Li Front Office Manager, Hotel Management
Hello Sumana,We sincerely appreciate you taking the time to share your feedback regarding your recent stay with us. Thank you once again for choosing our hotel.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Eric Li Front Office Manager, Hotel Management
Hello Alison,We sincerely appreciate you taking the time to share your feedback regarding your recent stay with us. Thank you once again for choosing our hotel.
by A verified traveler
Posted 3 Jan 2025
Great experience for Taylor Swift concert weekend.
Comment from Hotel Management
3 Jan 2025 by Eric Li Front Office Manager, Hotel Management
Hello Lynn,We are delighted to hear that you had a memorable experience during the Taylor Swift concert weekend. Thank you for selecting our hotel for your accommodation; we truly appreciate your choice and look forward to welcoming you again in the future.
by A verified traveler
Posted 2 Jan 2025
Love this property as its close to the airport and everything else
Comment from Hotel Management
2 Jan 2025 by Cindy - Guest Services, Hotel Management
Hello Miriam Barrera,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the convenience of our location, being close to the airport and other attractions. We look forward to welcoming you again soon!
by A verified traveler
Posted 31 Dec 2024
The location and amenities are great
Comment from Hotel Management
31 Dec 2024 by KC - Guest Services, Hotel Management
Hello diep,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the location and amenities. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Cindy - Guest Services, Hotel Management
Hi Joe,Thank you for the perfect score and we hope to welcome you back again soon.
