Ratings based on 996 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
by A verified traveler from Campbell River
Posted 28 Sep 2024
The staff go out of their way to make sure you’re comfortable. 10 min walk to the Skytrain & very safe neighborhood.
by A verified traveler
Posted 25 Sep 2024
The room was clean and spacious. The staff was also very helpful and friendly. The location made it easy to make our way downtown and around.
by A verified traveler
Posted 24 Sep 2024
Limited Breakfast
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 4 Sep 2024
We didn’t like the fact that the staff wasn’t there all night and also the hotel looked very unsafe
by A verified traveler
Posted 2 Sep 2024
Check in process was good and room was clean and comfortable. Some bugs did come out of the drain when we first turned the shower on though. The hotel is also under renovation so there was no pool and half the hallway was taped off. We went to ask for forks in the lobby and they tried to charge us which seemed weird to me, but other than that the stay was pleasant enough.
by A verified traveler from Courtenay
Posted 1 Sep 2024
We had an absolutely outstanding stay here. The staff go above and beyond to make sure you have anything you need. Their security practices go above and beyond.
by A verified traveler
Posted 31 Aug 2024
Nice stuff! Facility is a little bit old.
by A verified traveler
Posted 25 Aug 2024
Nice staff, free cookies & fruit punch
