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Best Western Plus Carriage Inn

3.5 star property
Eco-certified hotel with a fitness center and a 24-hour business center

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Photo gallery for Best Western Plus Carriage Inn

Exterior
Reception
Terrace/patio
Reception
1 bedroom, premium bedding, in-room safe, desk

Popular amenities

  • Breakfast available
  • Room service

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Sofa bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(87 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(94 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411

What's nearby

  • Woodley Park - 5 min walk - 0.5 km
  • Sherman Oaks Castle Park - 15 min walk - 1.3 km
  • Sherman Oaks Galleria - 1 min drive - 2.3 km
  • Skirball Cultural Center - 4 min drive - 6.3 km
  • Universal Studios Hollywood - 10 min drive - 14.4 km

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 19 min drive
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪MacLeod Ale Brewing Co - ‬3 min drive
  • ‪Panda Express - ‬2 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Zankou Chicken - ‬16 min walk

About this property

Best Western Plus Carriage Inn

Eco-certified hotel near Sherman Oaks Galleria
Located close to Sherman Oaks Castle Park and The Japanese Garden, Best Western Plus Carriage Inn provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • A computer station, 1 meeting room, and smoke-free premises
  • A water dispenser, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 178 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 12 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Does Best Western Plus Carriage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is Best Western Plus Carriage Inn pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Carriage Inn?

Self parking is available for USD 12.00 per night. Limited spots are available.

What time is check-in at Best Western Plus Carriage Inn?

Check-in start time: 3 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Carriage Inn?

Check-out is at noon.

Where is Best Western Plus Carriage Inn located?

Situated near the airport, this eco-certified hotel is within 1 mi (2 km) of Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and Iceland Ice Skating Rink are also within 3 mi (5 km).

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Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 890 out of 1490 reviews
Rating 8 - Good. 328 out of 1490 reviews
Rating 6 - Okay. 140 out of 1490 reviews
Rating 4 - Poor. 69 out of 1490 reviews
Rating 2 - Terrible. 63 out of 1490 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Great stay !
Stayed 1 night in Jul 2025

8/10 Good

TIna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, clean rooms, comfortable beds.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Topacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Dmytro

Good place to stay for a couple of days and rest
Stayed 1 night in May 2025

10/10 Excellent

Marcela

Liked: Cleanliness, property conditions & facilities
It is clean and easy parking
Stayed 2 nights in May 2025

8/10 Good

Darnella

Liked: Cleanliness, property conditions & facilities
Clean and safe.
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay
Stayed 3 nights in May 2025

8/10 Good

Shivakumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good value for money. Very clean room.
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cashlyn

Liked: Cleanliness, amenities, property conditions & facilities
One of the best best westerns I’ve stayed at, and I used to work for them. The staff was great. The rooms were awesome and overall would definitely stay again.
Stayed 3 nights in May 2025

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Jun 2025

10/10 Excellent

Topacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2025

6/10 Okay

Zarah

Liked: Cleanliness, staff & service
Generally, an ok place. Clean, great location. Just be ready for all the noise, with it being beside the express way
Stayed 1 night in Jul 2025

8/10 Good

Matias

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly employees
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the environments this day was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Patrick

Nice and clean at a good rate
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very thorough and professional. :)
Stayed 1 night in Jul 2025

10/10 Excellent

Kendra

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Carpet was extremely dirty. Location was convenient to dining.
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet good service good location
Stayed 4 nights in Apr 2025

8/10 Good

Lida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, plenty of parking, and good location. Nice hotel. I recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Travon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet. Friendly staff
Stayed 2 nights in May 2025