Ratings based on 7 Verified Reviews

3.3 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by Jerry M.

Restful night to start a long trip.

Posted 20 Aug 2015 on Orbitz
The king room was large. The best part were the towels - they were soft!!!
4 out of 5
by A verified traveler from Seattle, WA

Van Horn

Posted 17 Feb 2011 on Hotels
It was a cold night (17*) and the power went off for an hour. Heater was loud and because of the cold, didn't heat the room well. Breakfast was limited, coffee was really just brown water. Desk clerk was pleasant.
3 out of 5
by A verified traveler

Large room

Posted 21 Jun 2010 on Travelocity
Room was big for a double. Breakfast was cold cereal, coffee, and Tang (fake orange juice).
3 out of 5
by A verified traveler from Dallas, TX

A good night's stay for the price

Posted 3 Dec 2009
Hey, if you're looking for a 5-star hotel, stay elsewhere. But for a 1-night stay, this motel is great and I would stay there again. It is on the main strip. There are not many places to eat in Van Horn, but the night staff was helpful to tell us where the best breakfast in town was--the Country Grill at the Chevron station. Everything appeared clean, even the carpet. The best features of the room was that there was an actual closet for hanging clothes and the bathroom was all in one room--not split with shower/toilet in one room and sink in the bedroom. There were plenty of towels and soap, but no kleenex.
5 out of 5
by A verified traveler from Corpus Christi Texas

Pleasant Experience

Posted 19 Nov 2009
Clean convenient hotel. Lobby personnel friendly and helpful.I only stayed overnight on a roadtrip. Then price was reasonable and the room clean and comfortable. Only downside was the shower was not as hot as I would have liked. Will stay again if in that area.
3 out of 5
by A verified traveler

Mildewed shower

Posted 26 Oct 2009 on Hotels
Try the El Capitan if you are in Van Horn. The knights in tries, but the shower smelled like mildew, and when i turned on the heater it smelled like burning dust. The bed was very comefortable though.
1 out of 5
by Anonymous

Not a good value

Posted 24 Aug 2009 on CheapTickets
We booked through cheap tickets for a room in Van Horn, Texas. When we arrived they could not "find" or reservation for prepaid room. So I found that a queen room was $47 with tax, rack rate. I told the clerk I would like this room, since they couldn't "find" my pre-paid reservation, so we signed in and they asked for a credit card. They ran this card for $47. I then found my receipt in the suitcase and gave it to them and the prepaid amount was $77 with tax. So we were in the room for $47 and they couldn't find my charge so charged us again... until I found my receipt, then they found the pre-paid reservation. I asked for a refund of the $77, because they signed us in, [...] signed the register and we were given a receipt for the queen room (we had reserved a king). We went to our room. The manager was confused as to how much to refund us and was going to refund the $47, having us pay $77 for a king room, when we stayed in a queen room. She refunded $47, and $11 separately. I maintain she owes us the balance of approximately $19, that this was their mistake and they double billed us and signed us in for $47, denying the pre-paid reservation. I think they should pay the $19 for what they say is YOUR booking fee, not us, and that this was all because they could not find oue pre-paid reservation until I found my receipt and confirmation number, having to double pay until I found my receipt. By the way, there were only 3 guest rooms taken at the hotel. The local equivalent chains were $24 a night, ie. Days Inn, Budget Inn. The hot tub was broken. The Breakfast was minimal, the manager, probably owner's own words "we just serve the minimal", like sweet rolls cut in half, oj, coffee and cereal left out all the time. The internet service was good and the room average for a $77 room in some places, but not for Van Horn, Texas.I am not happy that rack rate was $47 at motel and $77 via Cheap Tickets, as I usually get a super deal through Cheap Tickets. The manager was pleasant, but would not hear me out. She was concerned that I was happy, but I still believe she should have refunded the $19 because it was her staff's error in not being able to find my prepaid reservation, making us pay twice.