Ratings based on 734 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Check in was easy and friendly
by A verified traveler
Posted 23 Nov 2024
I looked pretty clean but smelled like it been smoked in.apiece of floor (laminate)was completely loose next to bed.no exhaust fan in bathroom.
by A verified traveler
Posted 16 Nov 2024
Our rooms air conditioner is leaking and the floor is moldy and squishy. I’m allergic to mold and they don’t have any other rooms. They gave us towels to clean up the wet floor
by A verified traveler
Posted 2 Nov 2024
Like the cleanliness of property. Our room was a bit noisy with interstate behind the property.
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Van Buren - Fort Smith. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
by A verified traveler
Posted 1 Nov 2024
The floor board in our room was up. I almost cut my foor. The property needs renovations The staff was helpful and friendly
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
Dear Rhonda, We would like to thank you for taking the time to complete our online survey . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 23 Oct 2024
Met our travel needs.
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
We would like to thank you for taking the time to complete our online survey . Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
