Ratings based on 78 Verified Reviews

3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from St. Petersburg, Florida, USA

Posted 11 Aug 2019
Location is amazing! Right in the heart of the greatest parts of Valparaiso. The hotel is very simple, but just what I needed for the few days I stayed there. It's a safe hotel because someone is always around at the front door. You do need to often ring the doorbell to get in, but the owner comes to get you very quickly. He is also so helpful and will guide you wherever you need to go in the city. Recommend to the solo traveler!
5 out of 5
by A verified traveler

Posted 26 Mar 2019 on Hotels
Comment from Hotel Management
21 Apr 2019 by Alejandro, Hotel Management
Muchas gracias!
3 out of 5
by A verified traveler

Location is the best thing

Posted 13 Mar 2019 on Hotels
The best thing about this hotel is the location, slap bang on Cerro Alegre and not far from the heart of the action. The hotel itself was basic, but tired. Needs a luck of paint. It took 20 mins for hot water to run through. The towels were grey, old and featured ingrained stains. But you get what you pay for. It was fine, but we should have spent more and gone somewhere a bit nicer.
Comment from Hotel Management
22 Mar 2019 by Jorge - Gerente, Hotel Management
Thank you, we will have your observations.
5 out of 5
by A verified traveler

Perfect little spot

Posted 5 Mar 2019 on Hotels
A great spot located on one of the many hills and a 5 minute walk to one of the fenicular lines. It’s also about a 15 min walk downtown and there are some great restaurants, cafes and bars within a 15 min walk once you get orientated. The staff are very friendly and helpful, the rooms are small but comfortable and everywhere you look are little artistic touches that make it special. It felt safe and was relatively quiet. The breakfast was the usual fare but again well,presented and fresh.
Comment from Hotel Management
22 Mar 2019 by Jorge - Gerente, Hotel Management
Thank you! We are comforted that you appreciate our simple and honest service.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2018 on Hotels
5 out of 5
by A verified traveler

Wonderful Hotel

Posted 10 Dec 2018 on Hotels
We loved this hotel. Extremely friendly and helpful staff who let us check in early in the morning after an overnight bus, were helpful with directions, and organized a taxi to the bus station the following day. Great location and excellent breakfast. Would definitely recommend.
4 out of 5
by A verified traveler from US

good staff, small rooms…

Posted 17 Oct 2018 on Hotels
This hotel is in a good location, and the staff was courteous and friendly. The rooms however are very small.
3 out of 5
Recommended
for Couples
by A verified traveler from Melbourne

Good location, helpful staff and comfortable

Posted 7 Apr 2018
Pros: Good quiet location close to the sights of Cerro Alegre, very helpful staff. Good shared space for breakfast & relaxing. Hot water, good breakfast.
Location: Close to street art, viewpoints and ascensior elevators.
Stayed 3 nights before flying out. Hotel and street are quiet. Hotel is relaxed and welcoming. Rooms a bit cramped and basic, ok for the price. Staff were very helpful.
Comment from Hotel Management
25 Apr 2018 by Alejandro, Hotel Management
Thank you for your comment, we will pay special attention to your observation about your room. Have a very good trip!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2018 on Hotels
4 out of 5
by Cassie

Cosy and convenient

Posted 6 Jan 2018 on Hotels
Great location. Nice atmosphere - like staying in a house rather than hotel. Rooms very small but comfortable. Basic but nice breakfast included. Good wifi