Ratings based on 63 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
I liked that the hotel is almost an art galleria, with several paints and sculptures. They have a secure parking that's not common in that area. Staff is friendly and kind.
It's not far from the famous urban art streets that are recommended to walk during the day. Avoid the halls at night.
by A verified traveler
Posted 21 Nov 2024
The art in the rooms and in the hallways. Breakfast was very bad. Staff was very nice.
by A verified traveler
Posted 11 Nov 2024
Off street gated parking is a real plus in Valparaiso! Staff was very helpful!
by A verified traveler from Xenia
Posted 22 Oct 2024
by A verified traveler
Posted 12 Sep 2024
Very fancy and nice place. Our room's TV only had channel, but for a soccer game we wanted to watch they let us use an adjacent room to do so. Fancy lighting but the light in the hallways was too poor to see the room lock well. Also bedside reading lights should be added.
by A verified traveler
Posted 16 Aug 2024 on Wotif
Great location. Very helpful staff. Quirky property that suits the neighbourhood. Highly recommend for those who enjoy individual accommodation
by A verified traveler
Posted 3 Jun 2024
You have to take some stairs to enter the property but that is normal in the “cerros” of Valparaíso and the staff is ready to help you with the luggage. They also offer a safe parking place which is not that easy to find in Cerro Alegre.
by A verified traveler
Posted 6 May 2024 on Hotels
Comment from Hotel Management
6 May 2024 by René, Hotel Management
We appreciate having a double and generous evaluation, that comforts us greatly and encourages us to deliver a higher quality service every day.Best regards,René Tirapegui
by A verified traveler
Very nice hotel
Posted 4 May 2024 on HotelsVery nice hotel
Comment from Hotel Management
6 May 2024 by René, Hotel Management
Dear Didier:Thanks you very much for taking the time to evaluate us and make any comments. It has been very pleasant to have your visit to our hotel. We hope you repeat and have again your pleasant presence. At your service.René Tirapegui
by A verified traveler
Posted 26 Mar 2024
The staff was extremely helpful and the hotel itself was a delight with a great location .
Comment from Hotel Management
6 May 2024 by René, Hotel Management
Dear Carol:For us it is very comforting to know that you have had a nice experience visiting us. I and the hotel staff are very happy with your evaluation and comments.Kinds regards,René Tirapegui
