Ratings based on 656 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
Easy check-in. Rooms clean. Front staff very friendly.
Comment from Hotel Management
24 Jun 2024 by Allyson Dockter-GM, Hotel Management
Shauna,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay with us! We hope to welcome you back soon!
by A verified traveler
Posted 18 Jun 2024
This was a fine place to stay while driving through. Room was comfy, bed was great, there could have been a couple more lights in the room.
Comment from Hotel Management
19 Jun 2024 by Allyson Dockter-GM, Hotel Management
Erin,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback. We will look into other lighting options to hopefully get this addressed. We look forward to seeing you again!
by A verified traveler
Posted 16 Jun 2024
They didn’t save our reservation
Comment from Hotel Management
18 Jun 2024 by Allyson Dockter-GM, Hotel Management
Dusty,We had your reservations for Friday and they were marked as no shows. Please contact us with further information to better assist you.
by A verified traveler
Posted 12 Jun 2024
Wonderful place to stay! Great staff, beautiful room, yummy breakfast. I'll stay here next time I'm in town!
Comment from Hotel Management
13 Jun 2024 by Allyson Dockter-GM, Hotel Management
Nancy,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and are glad to hear you enjoyed your stay with us! We look forward to welcoming you back!
by A verified traveler
Posted 11 Jun 2024
I would have given a higher rating, but there was a very strong odor- as if from a recently cooked meal- throughout the whole suite.
Comment from Hotel Management
12 Jun 2024 by Allyson Dockter-GM, Hotel Management
Amy,Thank you for choosing to stay with us! We apologize for the smell. We will continue to do our best to alleviate this issue in our rooms. We hope to see you again in the future!
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
5 Jun 2024 by Allyson Dockter-GM, Hotel Management
Nancy,Thank you for choosing to stay with us! We appreciate you taking the time to leave us a review and are glad to hear you enjoyed your stay with us! We hope to welcome you back soon!
by A verified traveler
Posted 31 May 2024
Very nice hotel!
Comment from Hotel Management
5 Jun 2024 by Allyson Dockter-GM, Hotel Management
Randy,Thank you for choosing to stay with us! We appreciate you taking the time to leave us a review and are glad to hear you enjoyed your stay with us! We hope to welcome you back soon!
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
5 Jun 2024 by Allyson Dockter-GM, Hotel Management
Victoria, Thank you for staying with us at the Grand Stay Hotel & Suites in Valley City. We are very sorry to hear you were unpleased with your stay. We wish we could have made your night more comfortable. We hope you will give us the opportunity to better serve you in the future.
by A verified traveler
Posted 25 May 2024
The room was clean and staff were friendly. I appreciate the keurig in the room as coffee is a necessity after a long evening of travel.
Comment from Hotel Management
28 May 2024 by Allyson Dockter-GM, Hotel Management
Brittni,Thank you for choosing to stay with us! We appreciate you taking the time to leave us feedback and we are glad to hear you enjoyed your stay! We hope to welcome you back in the future!
by A verified traveler
Posted 25 May 2024
Comment from Hotel Management
5 Jun 2024 by Allyson Dockter-GM, Hotel Management
Donna,Thank you for choosing to stay with us! We appreciate you taking the time to leave us a review and are glad to hear you enjoyed your stay with us! We hope to welcome you back soon!
