Ratings based on 397 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Nov 2024
The hotel is close to Valletta centre, ferries and bus station. It’s a decent hotel but our room had an internal view so it was dark and the hotel flooring transmits sound very efficiently. The staff were very helpful and friendly. The breakfast was bountiful but varied in quality.
1 out of 5
by A verified traveler

Posted 31 Oct 2024
I bought the hotel through expedia. They gave us the worst room in the hotel. The room smelled very strong due to humidity, the walls and the bed were soaked due to humidity. Even though I told the reception that I couldn't breathe at night, they told me that there were no rooms with the same status and although they knew the condition of the room, there were only rooms in the upper category and that I could change by paying the difference and directed me to the same room.
5 out of 5
by A verified traveler from Toronto

This traveler left a rating score only Posted 26 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Great
5 out of 5
by A verified traveler

Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Neu Collective Team, Hotel Management
Dear Matthew, Thank you for the perfect rating! We are thrilled to hear you had an exceptional stay. Your kind words mean a lot to us. We are looking forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 15 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Neu Collective Team, Hotel Management
Dear Yuen Yee, Thank you for the perfect rating! We are thrilled to hear you had an exceptional stay. Your kind words mean a lot to us. We are looking forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 14 Jul 2024
Overall the hotel is perfect. We stayed for 3 nights- outside weather was hot and coming back to a cool and clean room is priceless.
Comment from Hotel Management
12 Aug 2024 by Neu Collective Team, Hotel Management
Dear Aurea, Thank you for the wonderful review and the perfect rating! We are delighted to hear that you found our hotel to be perfect and enjoyed the comfort of a cool, clean room after your time in the hot weather. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay!
5 out of 5
by A verified traveler

Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Neu Collective Team, Hotel Management
Dear Mihalis, Thank you for the perfect rating! We are thrilled to hear that you had an exceptional experience. Your feedback means a lot to us. We look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted 28 May 2024 on Hotels
Excellent stay for three nights. Quiet boutique hotel in central Valletta. Excellent, observant, friendly no-nonsense staff. Hope to be back soon.