Ratings based on 404 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Beautiful Palazzo in the heart of the old town. Small roof top pool deck.
A few maintenence issues, broken blinds in bedroom, dirty marks aroundvair con unit in the dining area pool ladder loose.
Comment from Hotel Management
29 Oct 2024 by Ljiljana, Hotel Management
Dear Stephanie ,Though I am pleased that you chose to stay at our lovely Palazzo on your trip to Malta, I regret that you were not entirely satisfied on this occasion with your experience and I apologise for any inconvenience caused. I do believe that guests who take time to provide honest feedback on their experience is our greatest asset in maintaining standards. Personally, I truly regret the inconveniences encountered during your stay, and I will use this opportunity to extend an apology on the behalf of the whole team and myself. We are looking forward to an opportunity of welcoming you back and improving the impression you left with on this occasion. With kind regards, Ljiljana
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Ljiljana, Hotel Management
Dear Chris,We're thrilled your time at Palazzo Consiglia was so outstanding! We endeavour to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all your praise for our accommodations.Your kind words let us know we're doing our job! We're already looking forward to your next visit so we can share another amazing experience with you soon! With kind regards, Ljiljana
by A verified traveler
Posted 6 Oct 2024
We had a lovely stay here in August 24, the facilities were very good and the staff went out of their way to be helpful and attentive. The location was well placed for all of our activities. We would love to return.
Comment from Hotel Management
12 Oct 2024 by Ljiljana, Hotel Management
Dear Julia,Thank you for taking some of your valuable time to share your feedback about your stay at Palazzo Consiglia Hotel. We are delighted to read how much you enjoyed this unique experience. At our Palazzo, we are all dedicated in providing the best experience possible and your generous commendation on Expedia is our greatest reward. Your kind words of praise will motivate us to scale greater heights of excellence. The team and I look forward to welcoming you back again in the not too distant future. With kind regards, Liliana
by A verified traveler
Posted 12 Sep 2024
Very nice staff and hotel. We will definitely return.
Comment from Hotel Management
15 Sep 2024 by Ljiljana, Hotel Management
Dear Mr Paul,Thank you for your incredibly generous review and for taking the time to share your experience at Palazzo Consiglia.We are absolutely thrilled to read your kind words.Furthermore we are thrilled to learn you were well looked after by our attentive team. Our staff always delivers small touches that make a stay at Palazzo hotel so unique. Customer service is at the very heart of everything we do and your kind comments are truly rewarding. Creating a unique and unforgettable atmosphere is one of our main goals, and we're thrilled to know that we succeeded in making your stay exceptional.Your intention to return is the highest compliment we could receive, and we eagerly anticipate the opportunity to welcome you back to Palazzo Consiglia. If there's anything specific you would like for your next visit, please don't hesitate to let us know.Take a bow yourself for being such wonderful guests. We look forward to the pleasure of hosting you again soon.With our best wishes,Ljiljana
by A verified traveler
Posted 24 Aug 2024 on Hotels
A hotel packed full of history. Rooms full of character in a beautiful 400 year old building. Fabulous location a short walk away from the sights of Valletta, many bars and restaurants and the fast ferry to Gozo. The staff were incredible - so helpful and kind at all times. Highly recommend
Comment from Hotel Management
24 Aug 2024 by Ljiljana, Hotel Management
Dear Sarah,We would like to express our heartfelt thank you for choosing to stay with at Palazzo Consiglia.It was our utmost pleasure hosting you during your visit here in Malta,we are so glad to know that you were well taken care of throughout your stay with us.We certainly strive to deliver the highest standards of customer service to all our valued guests and it is truly rewarding to receive such appreciation.On behalf of all the management and staff at Palazzo Consiglia, we would like to thank you once again for your comments.Looking forward to meeting you and hosting you with us again in the near future.Yours sincerely,Ljiljana
by A verified traveler
Great place to stay in Valletta
Posted 8 Aug 2024 on Hotels Dry comfortable stay in valetta. Breakfast was perfect. Bed was very comfortable. Friendly service from stafff. Would stay here again.
Comment from Hotel Management
9 Aug 2024 by Ljiljana, Hotel Management
Dear Anne,Thanks for sharing this fantastic review!We're thrilled your time at Palazzo Consiglia was so outstanding!We endeavour to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all your praise for our accommodations. Your kind words let us know we're doing our job!We're already looking forward to your next visit so we can share another amazing experience with you soon!With kind regards,Ljiljana
by A verified traveler
Posted 7 Jul 2024
Staff were very professional and accommodating at this beautifully elegant property. So enjoyed our stay!
Comment from Hotel Management
8 Jul 2024 by Liliana, Hotel Management
Dear Diana,We're thrilled your time at Palazzo Consiglia was so outstanding!We endeavour to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all your praise for our accommodations. Your kind words let us know we're doing our job!We're already looking forward to your next visit so we can share another amazing experience with you soon!With kind regards,Ljiljana
by A verified traveler
Posted 27 Jun 2024
Staff were very attentive, clean and comfortable property! Small touches makes the difference, for example staff won’t get in the lift with you and allow customers to go always.
The spa is great and booked privately for an hour
Comment from Hotel Management
29 Jun 2024 by Liliana, Hotel Management
Dear Adam,We're thrilled your time at Palazzo Consiglia was so outstanding!We endeavour to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all your praise for our accommodations. Your kind words let us know we're doing our job!We're already looking forward to your next visit so we can share another amazing experience with you soon!With kind regards,Ljiljana
by A verified traveler
Posted 15 Apr 2024
A really nice place to stay in Valletta. Brilliantly placed, and really nice, helpful staff. Delicious breakfast too. The rooms are very spacious, if a little dark.
Comment from Hotel Management
30 Apr 2024 by Liliana, Hotel Management
Dear Lucinda, Thank you for your incredibly generous review and for taking the time to share your experience at Palazzo Consiglia. Furthermore we are thrilled to learn you were well looked after by our attentive team. Our staff always delivers small touches that make a stay at Palazzo hotel so unique. Customer service is at the very heart of everything we do and your kind comments are truly rewarding. Creating a unique and unforgettable atmosphere is one of our main goals, and we're thrilled to know that we succeeded in making your stay exceptional. Take a bow yourself for being such wonderful guests. We look forward to the pleasure of hosting you again soon. With our best wishes, Ljiljana
by A verified traveler from portsmouth
Posted 18 Mar 2024
Comment from Hotel Management
14 Apr 2024 by Liliana, Hotel Management
Dear Mr Paul, First of all, let us than you for choosing Palazzo Consiglia Hotel for stay and thank you for taking the time to share your great review on Expedia. I am more than happy to read this extremely positive feedback, it makes us even strive harder to deliver the excellent service and be the guests number one choice when staying in Malta. It will be a great pleasure for me and my team to see you coming back in not so distant future. With kind regards, Liliana
