Ratings based on 91 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Awesome stay
by A verified traveler
Posted 16 Nov 2024
Convenient and comfortable with generous breakfast options
by A verified traveler from Brooklyn
Posted 30 Oct 2024
The hotel is central on Republic St. very close to bus terminal. It is safe. But you enter thru a Starbucks cafe no real lobby. Elevator with code to side and usually no staff manning the kiosk. Takes contactless entry too far. Everything is very modern, no Maltese charm what so ever ! Could have been in Korea or Japan - maybe that was what they were trying for. Sound carried from room to room and hall - especially modern chairs which scraped noisily on floor. Bathroom good shower, stone sink pretty but too shallow and no small washcloths. Just one water bottle a day with water just enough for coffee machine and teeth brushing. Had to buy water for exploring. Staff when contact helpful and pleasant but mostly there to clean and serve breakfast. Would not recommend to anyone over 40.
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 12 Oct 2024
The hotel was amazing. Great location and walkable yo everything. Staff were very helpful. Thank you yo Abraham! Breakfast was good but staff need to work on getting the orders correct upon delivery.
by A verified traveler
Posted 10 Oct 2024
The property was in a great location. Walking distance to attractions, transit stores and restaurants. The rooms were beautiful and spacious with stairs to a loft where the bedroom was. A bit of a walk at night to get to the bathroom but I'm not complaining. Breakfast was included and delivered to the room at the time of your choice. The staff was very helpful and a special shout out to Abeesh went out of his way to make our stay comfortable.
by A verified traveler
Posted 24 Sep 2024
Stayed in a duplex room overlooking Republic Street. Absolutely fantastic accommodation and equally fantastic location. Highly recommended, with only a minor complaint, the hotel was difficult to find on arrival as the street is pedestrianised and the entrance is accessed through Starbucks with no sign or street number. Otherwise perfect.
by A verified traveler
Posted 23 Sep 2024
The Hotel couldn't be better situated for principal attractions. Room was well appointed, equipped and comfortable. I particularly liked the selection of toiletries and in dispensers, rather than mean little sachets. [Sealant in shower could do with replacing & shower head could do with a descaling - but these NOT off-cuttingly bad].
Breakfast pre-ordered the night before via a selection card and delivered to room promptly at time selected.
Entrance is via a Starbucks coffee shop & it's not immediately clear that's the case.
My sole issue is with pre-arrival communication. On booking they advise a QR code is sent 24hrs before arrival to self check in. It never arrived. When enquiries 1st made, it was now to be sent on day of check/in. Nope! Even when another contact was made, the agent insisted there were self checkin desks - there's not! It was only when my kind taxi driver made a phone call on the way there, that this changed to there being an agent at a kiosk. The agent was actually very good. However, misinformation causes anxiety - especially in these days of fake profiles.
I suggest the Hotel sorts out its system, its website & chatbot to provide greater clarity.
All that said: I would recommend a stay here anytime
by A verified traveler
Posted 18 Sep 2024
Very well located within walking distance of everything. However, access by cab or car is a little difficult as the hotel is located on a pedestrian street.
by A verified traveler
Posted 12 Sep 2024
Hotel is in a great location in Valletta. There is no concierge present and the numbers to call are not answered but staff at Starbucks can usually get you assistance. The duplex room is large and very nice.
