Ratings based on 77 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
No comments
Comment from Hotel Management
26 Nov 2024 by Lidia Soto, Hotel Management
Thank you very much for your review! It was a pleasure hosting you!
by A verified traveler
Posted 12 Aug 2024
My wife and I really enjoyed our stay. Great hospitality and a great atmosphere
Comment from Hotel Management
12 Aug 2024 by Lidia Soto, Hotel Management
Dear Miguel: Thank you very much for your review and comments! We were delighted to host you! Looking forward to hosting you and your wife again very soon.
by A verified traveler
Posted 9 Jul 2024
Excelente servicio , habitaciones impecables y calidez al tratar con el personal
Comment from Hotel Management
9 Jul 2024 by Lidia Soto, Hotel Management
Muchas gracias por sus comentarios! Fue un placer atenderle. Esperamos volver a hacerlo muy pronto!
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
24 Jun 2024 by Lidia Soto, Hotel Management
Thank you very much for your review! We really appreciate it. We hope to host you again real soon.
by A verified traveler from Oxnard
Posted 7 Jun 2024
Xaroma is a unique place. You’re surrounded by beautiful vineyards and it’s very peaceful. The wine was excellent we had their white, Rose and red. We also tried their Mezcal which to my surprise was tasty, I had the most amazing mixed mezcal drink. Food was delicious. Their villas are very practical and cute, unfortunately our villa had a foul odor and it seemed to get progressively stronger in smell as the day passed. The staff was great, Fernando was very attentive and responsive. We would definitely stay again but in a different villa.
Comment from Hotel Management
7 Jun 2024 by Lidia Soto, Hotel Management
Thank you very mi h for your comments! We wonder if you reported the odor to Fernando. We could have easily and immediately tried to solve the situation. We are glad that you enjoyed your stay, and we look forward to hosting you again rea soon. Thank you very much!
by A verified traveler
Posted 2 Jun 2024
This vineyard was a unique experience. Overall it was a great time but we were also a large group (16) 8 couples. All family and we make the most of our time together. A few of our couples complained that their rooms smelled like sewer. But the rest of us had a fresh smelling room. The bathroom view was the best part of the rooms.
Comment from Hotel Management
2 Jun 2024 by Lidia Soto, Hotel Management
Thank you very much for your review and comments, Alicia. This is the first time that we learn about the "sewer" smell, and I am very concerned about this. I am wondering if you report this to our general manager. I will take a personal note to talk to him about this, and rest assure that we will work on the issue, if there is anything to do or repair. Thank you very much for staying with us
by A verified traveler
Posted 22 Apr 2024 on Hotels
Comment from Hotel Management
22 Apr 2024 by Lidia Soto, Hotel Management
Muchas gracias por su evaluación! Fue un placer atenderles! Los esperamos muy pronto!
by A verified traveler
Posted 18 Mar 2024
Great location and friendly staff. Look forward to staying here again soon.
Comment from Hotel Management
19 Mar 2024 by Lidia Soto, Hotel Management
Thank you so much for your review! We will be delighted to host you again very soon!
by A verified traveler
Posted 12 Mar 2024
All the staff were warm, welcoming, and eager to make sure all our needs were met. The property is beautiful and conveniently located in the center of Valle de Guadalupe. The restaurant on site is five star and offers a free continental breakfast daily for guests.
Comment from Hotel Management
12 Mar 2024 by Lidia Soto, Hotel Management
Thank you so much for your visit, Mr Black! We are so glad that you enjoyed your stay at Xaroma! We appreciate your comments, and look forward to hosting you again very soon!
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
19 Mar 2024 by Lidia Soto, Hotel Management
Thank you for your review, Kimberly! We are looking forward to hosting you again!
