Ratings based on 253 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
ONE TO AVOID
Posted 7 Nov 2021 on HotelsI reserved a room (the ones in the pictures) and got a room adjacent to the reception that was below average, I will try to add pictures of the dirty bathroom, the lack of security and disgusting rugs that I just folded and got out of the way.
by A verified traveler from San Diego
Posted 22 Oct 2021
by A verified traveler
Posted 4 Oct 2021
The hotel is cute but unfortunately I was mis lead by the photos. I was given a room with no view and that was a little disappointing . The rooms have no tv and our blow dryer did not work. The towels in the restroom seemed dirty and stained . Thankfully I took my own towels, appliances and blanket. The breakfast included was a bowl of fruit and coffee. They have a kitchen/bar but no food options to choose from . The stay was ok and could’ve been worse if it wasn’t for the staff they were friendly and attentive.
by A verified traveler
Posted 27 Sep 2021
Small and cozy, friendly staff.
by A verified traveler
Posted 27 Sep 2021
Very friendly staff!
by A verified traveler
Posted 27 Sep 2021
We enjoyed the overall atmosphere, the staff was very friendly. The only thing that I feel needs more work is the cleaning, specially the bathroom.
by A verified traveler
Posted 24 Sep 2021
by A verified traveler from Stockton
Posted 13 Sep 2021
by A verified traveler
Posted 11 Sep 2021 on Orbitz
Location of property was great but there was absolutely no water pressure. Took a long time to try and shower and very difficult to wash hair as pressure was so bad. They state that windows are mirrored, but when you sit outside you can see everything going on in the room so you have to keep the blind drawn at all times and cannot enjoy the valley view. Little cafe on premises only opens late, so you are unable to get coffee or any form of breakfast until after 8am
Comment from Hotel Management
11 Sep 2021 by Ivn, Hotel Management
Sorry that you had a bad review of the property but we never stated we have mirrored windows anywhere In any web site or on premises for privacy you close your blinds like in any hotel or house, also every room has a coffee maker with coffee and all the things to prepare your self a good cup of joe before 8am why didn'tyou use that, also on Orbitz our property description states that our free continental breakfast is served from 8am to 11am everyday. I Can't understand why do you complain of things that where stated in you room description and our hotel policy.
by A verified traveler from San Diego
Posted 2 Sep 2021
Loved the peace and quiet and just getting away to enjoy nature, installations where great everything clean, friendly staff and an excellent pool and restaurant food was top notch, I also enjoyed a horseback ride the concierge arranged for us, highly recommended.
Comment from Hotel Management
11 Sep 2021 by Sam, Hotel Management
We are happy that you had a good time. Hope to see you soon.
