Ratings based on 20 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jul 2024 on Travelocity
Comment from Hotel Management
22 Jul 2024 by Victoria, Hotel Management
Gracias por tu puntuación, Jaime!Eres muy amable.Saludos desde Mendi AlaiVictoria
by A verified traveler
Couldn’t locate in the dark
Posted 21 Jul 2019 on HotelsThis might be a great place to stay (I am giving top ratings for some things I didn’t see) but I absolutely could not find it! The navigation in my rental car took me almost an hour away. Then some young men who were having a bachelor party helped me get navigation on my phone AND spoke to a helpful lady on the phone who offered to lead me in if I couldn’t find it. Then my phone died when I was almost there and refused to recharge with my cord. It must have had a short in it. I finally gave up and literally drove all night to Leon where a hotel let me sign in early. For this hotel I think it will definitely be best to plan plenty of time to arrive before dark.
by A verified traveler
Go here and keep going back
Posted 19 May 2018 on HotelsThis is probably the friendliest and most helpful hotel I have ever stayed in, which after visiting hotels all over the world is the best compliment I can give. This family run hotel offers every kind of help and assistance you can imagine, from fixing and cleaning bikes and cars to exciting ideas of visits. The home made food is excellent and their farm produced goods are highly recommended for food buffs. Simply great. We are looking forward to visiting again next year.
Comment from Hotel Management
22 Jun 2018 by Victoria, Hotel Management
Thank you very much for your kindl comment., this helps us to continue improving and to continue forward in our endeavors.
We hope you can visit us again.
Regards
Victoria
by A verified traveler
Fabulous surroundings and lovely hosts!
Posted 13 May 2018 on HotelsWe arrived late afternoon and enjoyed a lovely quiet chill out and then went for a walk, fabulous views. The hotel is tucked away in a wonderful valley, and once you find it is a great base for exploring. Dinner was excellent, home cooked and delicious - best to book ahead. Mendi Alai is in a lovely valley,very peaceful and rural but at the same time only around half an hour to the Atlantic beaches and an hour to Bilbao for a visit to the Guggenheim. We were there for the European Challenge Rugby Final in Bilbao on the Friday night and as the game started quite late, we didn’t get back to the hotel until gone half past midnight. Our lovely hosts waited up for us and couldn’t have been more helpful overall, they speak English, French, Spanish and Basque! The room was well appointed and the bed very comfortable. If you want a quiet, relaxing time in beautiful surroundings, this is a great place to stay.
Comment from Hotel Management
15 May 2018 by Victoria, Hotel Management
Dear Rober:
Thanks for your kind comment.
we are very happy that you enjoyed the weekend in our small hotel and that you enjoyed the beauty of the Carranza Valley.
Comments like these help us to continue fighting for our small business
regards
Victoria
by A verified traveler
Posted 30 Jun 2024
Solo puedo escribir cosas buenas, en especial destacamos a la propietaria, super atenta y super amable! Ha sido una estancia corta pero repetiremos seguro más días. El lugar es ideal para desconectar o mejor aún, para conectar con la naturaleza.
Destaco también la comida y sus opciones veganas y vegetarianas. Sin olvidarnos de la perrita, un amor.
Comment from Hotel Management
11 Jul 2024 by Victoria- Mendi Alai, Hotel Management
Hola Joel,Agradezco enormemente su comentario. Nos da fuerzas para seguir adelante. Un placer conocer a tu hermosa familia y a ti.Saludos desde Mendi AlaiVictoria
by A verified traveler
El lugar perfecto para una escapada en familia
Posted 1 Apr 2024 on HotelsHemos estado una noche y nos ha encantado. El servicio y la atención han sido de 10 y sus propietarios unos excelentes anfitriones. La habitación es cómoda y la casa en general, muy limpia. El entorno natural, los animales, los espacios al aire libre, el servicio y la zona infantil, hacen de Mendi Alai, el lugar perfecto para una escapada en familia. Mi hijo de 2 años lo ha disfrutado muchísimo. Nosotros repetiremos sin dudarlo. Mención especial para el servicio de comidas y de desayuno, destacando las opciones veganas.
by A verified traveler
Posted 3 Jul 2023
Comment from Hotel Management
4 Jul 2023 by Vicky, Hotel Management
Hola Britta:Gracias por su puntuación.Ha sido un placer tenerla alojada en Mendi Alai.SaludosVictoriaMendi Alai
by A verified traveler
Posted 22 Aug 2022 on Hotels
by A verified traveler
Posted 27 Aug 2020 on Hotels
by A verified traveler
Posted 19 Aug 2020 on Hotels
tanto la chica y el chico que llevan la casa rural son muy amables , nos sentimos como en casa se esta muy bien lo recomiendo
