Ratings based on 38 Verified Reviews
5.0 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
We'll be back
Posted 20 May 2024 on HotelsI loved Xuux Peek. When I go back to México i will stay here again. Google did mislead us on getting there, so if it directs you to a tiny over grown road, don't go that way. As you are heading east on 180D, right before the over pass there is a dirt road that runs along side the 180D, take that road and it leads directly to the hotel.
I wish the cenotes were more full. The pool was great, the staff is great, the rooms are great. For food be prepared to bring some, or you you can drive to Valladolid which is a short drive away.
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
We thank you for your visit to our hotel and for your preference, it has been an honor for our team to be able to serve you during your stay, we hope to see you soon. I remain at your service, Luis from the xuux peek team
by A verified traveler
Posted 18 May 2024
Very clean and quiet!
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
We thank you for your visit to our hotel, it has been an honor for our team to be able to serve you during your stay, we hope to see you soon. I remain at your service, Luis from the xuux peek team
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
Le agradecemos por su visita a nuestro hotel, ha sido un honor para nuestro equipo el poder servirle en su estancia, esperamos su visita pronto.Me reitero a sus ordenes Luis del equipo xuux peek
by A verified traveler
Yucatán jungle gem!
Posted 10 Mar 2024 on HotelsWhat a gem of a place! I would absolutely come back to stay for a couple more nights. I chose the “glamping” experience, but there are proper hotel rooms available (they look nice). The glamping consists of about 6 small rooms (possibly built out of a half-length shipping container?) arranged in a circular format surrounding a shower/toilet block. The whole area is dressed up to look like they’re a little more rustic than they actually are (thatched roofs, etc.) Each room is outfitted with 2 twin beds and a private sink and toilet inside (and an A/C!) and a private shower stall outside, so I never actually used the shower block. The way the rooms are arranged feels very private, and someone would have to make an effort to walk around to access/see the shower stall, so I felt comfortable taking a shower in my stall.
The camping experience was cool enough, but what really makes this place special are the grounds. There are several kilometers of hiking trails winding through the forest, and along the way are several treasures to discover, including three cenotes (two open, one very cool one in a cave) and a Mayan ruin. The cenotes aren’t really set up for swimming, but the hotel’s pool looked appealing (and was warm).
If you go for a hike, you will almost certainly be accompanied by Frida, the hotel’s very companionable dog.
No wifi in the glamping area, but strong AT&T/Telcel service. Close to the Cuota but can be a challenge to find (hosts will send detailed directions).
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
We appreciate your visit to our hotel. It has been an honor for our team to be able to serve you during your stay, and we are pleased to know that your experience has been the best while enjoying the attractions in our park.We hope to see you soon. I remain at your service, Luis from the Xuux Peek team
by A verified traveler
Posted 7 Mar 2024
We stayed in the hotel part of this property, rooms were big and clean, sheets felt like nice quality. Make sure you leave time to explore the property, there's 3 cenotes to see and the property is big and very pretty. It's pretty far off the beaten path but we thought it was worth it. We went to ek balam the next day and this property is only 30 minutes away. Breakfast is only coffee and cereal & toast (more options available that you can buy) so plan for that since there's no restaurants close by. Also Google maps is confused where the hotel is, you need to take the dirt road just before the bridge, they sent us a message before we arrived explaining how to get there. Staff was really nice, there's a swing, a tree house, and really cute area with picnic tables. Wish we stayed more than one night.
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
We thank you for your visit to our hotel, it has been an honor for our team to be able to serve you during your stay, we hope to see you soon. I remain at your service, Luis from the xuux peek team
by A verified traveler
Posted 19 Feb 2024
Spectacular cenotes and Mayan ruins on the property. Beautifly maintained hiking trails on site.
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
We thank you for your visit to our hotel, it has been an honor for our team to be able to serve you during your stay, we hope to see you soon. I remain at your service, Luis from the xuux peek team
by A verified traveler from Atizapan de Zaragoza
Posted 8 Jan 2024
El lugar es increíble con buenas instalaciones. Deberían de dar más opciones de alimentos, sobretodo durante las tardes y noches.
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
Le agradecemos por su visita a nuestro hotel, ha sido un honor para nuestro equipo el poder servirle en su estancia.Tomaremos en consideración su opinión para mejorar nuestro servicio y ofrecer alimentos en las noches. Esperamos su visita pronto.Me reitero a sus ordenes Luis del equipo xuux peek
by A verified traveler
Posted 4 Jan 2024 on Orbitz
Las instalaciones del hotel son excelentes, te hacen sentir seguro en medio de la selva y rodeado de maravillas naturales, la amabilidad del personal es única
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
Le agradecemos por su visita a nuestro hotel, ha sido un honor para nuestro equipo el poder servirle en su estancia, esperamos su visita pronto.Me reitero a sus ordenes Luis del equipo xuux peek
by A verified traveler
Posted 2 Jan 2024
Great location ! 3 Cenotes and súper tranquilo !
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
Le agradecemos por su visita a nuestro hotel, ha sido un honor para nuestro equipo el poder servirle en su estancia, esperamos su visita pronto.Me reitero a sus ordenes Luis del equipo xuux peek
by A verified traveler
Posted 16 Dec 2023
This was a lovely spacious property. The cenote caverna was magnificent. We had been traveling all day and didn't think to figure out the AC before going to bed, hence, we got cold during the night. Our sliding glass door was missing the latch, which might be a problem for some people. We felt very safe though. The birds are up early!
Comment from Hotel Management
11 Sep 2024 by luis, Hotel Management
We thank you for your visit to our hotel, it has been an honor for our team to be able to serve you during your stay.We regret the inconvenience, we will take action on the matter to provide you with a better experience on your next visit.I remain at your service, Luis from the xuux peek team