Ratings based on 239 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by Hotel Ciudad de Valladolid, Hotel Management
Estimado Mark. Nos gustaría agradecerle los comentarios tan positivos que ha compartido acerca de su reciente visita a nuestro hotel Ciudad de Valladolid, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Es un placer para nosotros ofrecer el mejor servicio posible a nuestros huéspedes y nos alegra que este compromiso se haya visto reflejado en su visita. Estaremos encantados de recibirle nuevamente. Un cordial saludo Ainhoa David-Hotel Ciudad de Valladolid.
by A verified traveler from Niagara on the Lake
Posted 6 Jun 2024
Great place from which to explore the city. Easy walk to city centre.
Comment from Hotel Management
12 Jun 2024 by Hotel Ciudad de Valladolid, Hotel Management
Dear laurelFirst of all, I would like to thank you for taking the time to write your comments about our hotel, which undoubtedly help us to improve day by day.
by A verified traveler
Posted 6 Jun 2024 on Hotels
Comment from Hotel Management
14 Jun 2024 by Director Hotel Ciudad de Valladolild, Hotel Management
Estimado DavidEn primer lugar, darle las gracias por el tiempo dedicado a escribir sus comentarios sobre nuestro hotel que, sin duda, nos ayudan a mejorar día a día.Esperamos volver a verle muy pronto por nuestro hotel,
by A verified traveler
Posted 10 Oct 2023
Great hotel in a great location. The room was spacious and clean as was the reception area. We were able to park right in front -free street parking.
The staff were very pleasant and helpful, they gave us directions to the center of town which was an easy 15 minute walk and has lots of shops, restaurants etc.
The area around the hotel is nice and there Is a cafe/bar/restaurant right next door as well as at the hotel.
Comment from Hotel Management
13 Oct 2023 by Rut Fernández Montiel - Responsable Calidad NH CV, Hotel Management
Dear John,Thank you very much for the time spent in writing your comment and evaluation.We are delighted that you had an extraordinary stay with us, and we hope to see you soon again in Valladolid and thus become your reference hotel in the city.Best regards and have a good day,
by A verified traveler
Posted 9 Oct 2023
NO dining or room service. All food services closed for the duration of our stay… terrible
Comment from Hotel Management
13 Oct 2023 by Rut Fernández Montiel - Responsable Calidad NH CV, Hotel Management
Dear guest,I would like to thank you for the trust you have placed in us and for your stay at the hotel NH Ciudad de Valladolid.We regret we did not meet your expectations and would like to thank you for your comments regarding areas that our customer service should improve, which we will work in order to improve. Our Restaurant is open as you can seen in our website from Monday to Thursday for dinners.Regards,
by A verified traveler
No AC from October
Posted 7 Oct 2022 on HotelsWonderful pet friendly hotel stayed in June and it was great But the ac was turned off because it’s October the weather outside was 90c and our room with 2 dogs was 86c overnight making it very difficult to sleep, we asked them to turn the ac on but they declined, very disappointed
by A verified traveler
Posted 16 Sep 2022 on Hotels
by A verified traveler
Posted 12 Sep 2022
good location
by A verified traveler
Brilliant
Posted 3 Sep 2022 on HotelsExcellent hotel. Very friendly staff. They welcomed our dog.
by A verified traveler
Great pet friendly hotel
Posted 8 Jul 2022 on HotelsFantastic pet friendly hotel. Highly recommended
