Ratings based on 41 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024
by A verified traveler from Toronto
Posted 31 Mar 2024
Everything was okay, but I would not refer others to this hotel. For basic price it is okay. Parking was challenging, we had to drive around to find street parking as the lot near them had closed by 10 pm.
It is in a great location to the square. Right around the corner is a wonderful breakfast cafe too.
by A verified traveler
Posted 23 Mar 2024 on Hotels
by A verified traveler
Posted 28 Feb 2024
Excelente ubicación, muy buena atención por parte del personal, cuartos de buen tamaño.
by A verified traveler
Posted 10 Jan 2024 on Hotels
by A verified traveler
Posted 19 Nov 2023 on Hotels
by A verified traveler
Posted 20 Oct 2023
Great service staff, and good rooms as advertised. Absolutely love the area and town. Like many Mexican hotel and homes, they don’t seem to use “P-traps” on plumbing so some sewage gas smell is present in bathrooms. Very common issue. One of the cleanest places we’ve stayed at. Would go again
by A verified traveler
Posted 27 Jul 2023
Can't beat this location for a quick stay. Right in between the main square and cenote Zaci made for a quick walk to the two places we wanted to visit here. Street parking was easy and we parked right in front of the hotel each time we used the car. The hotel is in great condition and is very well taken care of.
by A verified traveler
Good location, Okay hotel
Posted 24 Jul 2023 on HotelsHonest Review: This hotel had an excellent location - so it has that going for it.Very close to main plaza and walkable to most attractions/eateries.
Pro's= location, fairly clean, nice staff, free coffee & water, small pool looked nice (did not get in)
Con's = Was very loud internally. Walls seemed very thin. Could hear every noise from adjacent rooms, staircase, common areas, rooms above, etc. - Felt like the pictures on the website looked significantly better than what we actually arrived to Could likely pay a little more money for something better around the corner.
Also note: the hotel has ongoing renovations happening. Looks like building entire new floors above. This was NOT disclosed on Hotels.com -would have likely considered elsewhere.
by A verified traveler
Posted 8 Jul 2023
We loved our stay there. Staff is very attentive and respectful. The onlu down part is the rooster next door that beging to crow every morning around 4 a.m.
