Ratings based on 34 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
This is a quaint small hotel with a home like feeling. They have a kitchen and refrigerator for guests which came in very handy.
Comment from Hotel Management
14 May 2024 by Hotel Real Haciendas, Hotel Management
Thank you for your positive feedback, our main goal is to make our guests feel at home in a hacienda style house. We look forward to welcoming you back!
by A verified traveler
😍
Posted 8 Feb 2024 on HotelsWonderful place!
Comment from Hotel Management
12 Feb 2024 by Hotel Real Haciendas, Hotel Management
Hola Shawn! Thank you for your feedback! We are glad you enjoyed your stay with us, we look forward to welcoming you back! Best regards!
by A verified traveler
Great hotel in Valladolid
Posted 31 Jan 2024 on HotelsGreat hotel in Valladolid. We stayed in the suite, it was clean and had everything we needed (even a hammock). There is a kitchen available for all guests, it had the essentials and we used to prepare our breakfasts. The decor is great. Location is fantastic, very close to the main plaza and to the cenote. There is also a convenience store next door. We will be back!
Comment from Hotel Management
6 Feb 2024 by Hotel Real Haciendas, Hotel Management
Hola!!It gives us great pleasure that you enjoyed your days off with us, thank you for taking the time to leave your great review!Of course we look forward to welcoming you back very soon!Best regards!
by A verified traveler
Posted 15 Dec 2023 on Hotels
Comment from Hotel Management
19 Dec 2023 by Hotel Real Haciendas, Hotel Management
Hola!Thank you very much for taking the time to write about us, we are glad you enjoyed your visit to Valladolid and even more your stay with us, we hope to see you again soon.Best regards!
by A verified traveler
Posted 13 Dec 2023 on Hotels
My husband and I spent a couple nights here on our 25th anniversary trip. It was very close to cenote Zaci. I'd recommend bringing your own lifejacket if you visit that cenote. The room was clean and comfortable. The Jacuzzi tub took a long time to fill but was wonderful. The door didn't feel very secure and there was no safe in the room to lock our valuables. They do lock the gate to the street at night, so I didn't feel like I was in any danger. The neighborhood was nice and a convenience store is right nextdoor.
Comment from Hotel Management
19 Dec 2023 by Hotel Real Haciendas, Hotel Management
Hola Kristi!Thank you very much for taking the time to write about us, we are glad you enjoyed your visit to Valladolid and even more your stay with us, we hope to see you again soon.Best regards!
by A verified traveler
Posted 24 Nov 2023
Really lovely property in an excellent location - cenote across the street and less than 10 min walk to the main square. The grounds and pool area are beautiful, rooms were cute and comfortable and the staff were wonderful.
Comment from Hotel Management
24 Nov 2023 by Hotel Real Haciendas, Hotel Management
Hola Alexis,Thank you for your comment, we are glad you had a wonderful time in our house. We hope to see you again soonBest regardsReal Haciendas Team
by A verified traveler
Posted 12 Nov 2023
Really nice and safe
Comment from Hotel Management
13 Nov 2023 by Hotel Real Haciendas, Hotel Management
Hola Sabrina!Thank you for taking the time to rate us. We look forward to welcoming you back soon. Best regards!Real Hacienda Team :)
by A verified traveler
Posted 16 Jul 2023
I loved this beautiful little place with its incredibly sweet and friendly staff. But we left early because the bed was like a rock, but worse the pillows were overstuffed rocks as well. I slept so poorly that I booked a different place as soon as I woke up. Also the pool was so disgusting- it had a layer of scum on the top and no filters running. It’s a shame because the place is so reasonably priced and so pretty. I really hope they fix the pool and bed situations because then this would be a little gem.
Comment from Hotel Management
17 Jul 2023 by Real Haciendas Hotel, Hotel Management
Hello, good morning Sophia.We have received your comment and we are very sorry for the bad experience you had at the hotel. We thank you very much for your comments, regarding the pillows, we have two types of pillows, normal and soft, for every taste of the guests, if you require any specific pillow you could have told us this at the time and we would gladly give you a solution. In the case of the pool, we will be paying more attention and care to have it in better conditions for future guests who visit us. We thank you immensely for choosing us as your lodging option, have a great day. Best regards.Real Haciendas Hotel Team.
by A verified traveler
Posted 14 Jul 2023
Beautiful little property, clean and staff was excellent.
Comment from Hotel Management
15 Jul 2023 by Hotel Real Haciendas, Hotel Management
Hola Aimee,Thank you for taking the time to rate us, we are very pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Best regards!
by A verified traveler
Good deal
Posted 11 Apr 2023 on HotelsIt was an emergency reserve due to other hotel problem and it turned to be an excellent option not so close to downtown but really good deal.
Comment from Hotel Management
11 Apr 2023 by Hotel Real Haciendas, Hotel Management
We are very happy that you enjoyed your stay with us, thank you very much for your comment, we hope to welcome you again very soon!Greetings!
