Ratings based on 278 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Absolutely wonderful,the staff was very helpful and kind .
thank you , for such a wonderful stay.
Comment from Hotel Management
10 Nov 2024 by Rubén., Hotel Management
Hello and very good evening!It was a delight to be your hosts during your lenghty say in this beautiful town, we trust that you enjoyed every single corner of Valladolid, as well as from our beautiful hotel and all the amenities that we offer.Many thanks and we wish you all the best from the team at Hotel Posada San Juan!
by A verified traveler
Posted 5 Oct 2024
The staff, essentially Ruben, were very kind and attentive. Ruben organized a day tour of Ek' Balam for us, and it was a once in a lifetime opportunity to learn about the Mayan cultural. I highly recommend taking the tour with Juan. The city offers many restaurants, bars & shopping.
Comment from Hotel Management
5 Oct 2024 by Rubén., Hotel Management
Very good evening and many thanks for your kind review!It was a pleasure to be your hosts and to read that you were able to thoroughly enjoy the experience in our Ek Balam tour, which is an often overlooked site which holds lots of beauty and history.It's also great to read that you enjoyed Valladolid and its restaurants, bars and handcraft stores, as well as your stay in beautiful property.Many thanks once again and we would love to be your hosts once again in the future!
by A verified traveler
Posted 18 Sep 2024
The property is absolutely beautiful. So many amenities above and beyond. The staff is wonderful!
Comment from Hotel Management
20 Sep 2024 by Rubén., Hotel Management
It was a great pleasure to be your hosts in this wonderful town, we are delighted to read your kind words regarding our staff and the amenities that we provide.Many thanks and we hope to see you back soon!
by A verified traveler
Posted 14 Sep 2024 on Hotels
This was our favorite location of anywhere in the Yucatán. The rooms are beautiful and the beds very comfortable. The staff was incredible. Truly a stay we will remember.
Comment from Hotel Management
15 Sep 2024 by Rubén., Hotel Management
Thank you for taking your time to write such kind words about your stay in this beautiful property, it was a delight to be your hosts and to be able to help you to explore this magical town.We hope to see you again in a future trip to this region of Mexico, which hold many more experiences and places to explore!
by A verified traveler
Le paradis à Valladolid
Posted 5 Jul 2024 on HotelsUn séjour extraordinaire!! L'hôtel est tout simplement magnifique. Le staff est chaleureux et attentionné. Bravo à toute l'équipe! Un salut spécial à Gabriel pour sa gentillesse et sa bonne humeur! Ainsi qu'une mention spéciale à Ruben pour ses bons conseils en matière de restaurants locaux et de cénotes loins des touristes! Le petit déjeuner de l'hôtel, un buffet froid et/ou un déjeuner chaud est tout simplement délicieux! Le café est délicieux et les enfants ont beaucoup aimé le pain aux bananes et les pan cakes! D'ailleurs, nous avons mangé au restaurant de l'hôtel deux soirs et c'était également très bon et les prix sont justes. De plus, nous avons profité de la piscine un après-midi ensoleillé avec des drinks et les prix sont, encore une fois, très modestes! Nous y étions pendant l'ouragan Béryl et le staff étaient aux petits soins avec nous!! Rien de négatif à mentionner. Nous y retournerons sans faute dans l'éventualité d'un deuxième séjour! On s'ennuie déjà de vous!
Comment from Hotel Management
9 Jul 2024 by Rubén, Hotel Management
It was a great pleasure to be your hosts and to provide you with advice to enjoy this beautiful city and its surrounding areas; from archaeological sites, to cenotes and restaurants. We are glad to read that the attention from our staff made your stay a memorable one!And we are glad that you enjoyed the breakfast that we make with so much care, as well as our restaurant with iconic local food and tasty drinks! And of course the incredible coffee that we make.And even if the weather wasn't the best for one evening we always try to make you feel at home and to provide you with a relaxing stay.Many thanks once again and we would be honoured to be your hosts again!
by A verified traveler
Posted 14 Jun 2024
Beautiful and peaceful hotel in the heart of Valladolid. It was the highlight of our vacations.
Comment from Hotel Management
16 Jun 2024 by Rubén., Hotel Management
Hello!We deeply appreciate your visit to this charming town and we are happy to read that you enjoyed this oasis of peace in Valladolid.Many thanks for sharing your experience and your kind words, we are very grateful for every comment and we would love to be your hosts again in the future!
by A verified traveler
Posted 8 Jun 2024
Ruben, the manager and at the front desk was extremely helpful and nice. The entire staff was very friendly. The beds were comfortable and we enjoyed the pool. The breakfast was awesome. Enjoyed the specialty cocktails. Great stay!
Comment from Hotel Management
11 Jun 2024 by Rubén, Hotel Management
Many thanks for your kind words and your visit to this magical town, it was a great pleasure to be your hosts and to provide you with our delicious cocktails which we are glad you enjoyed, as well as our beautiful installations and the kind attention from our staff.Thanks once again, we wish you all the best and we hope to welcome you back soon!
by A verified traveler
Posted 30 May 2024
The girl at the check-in desk was absolutely charming. She was so accommodating. She accompanied us to check that the rooms were to our liking. The breakfast was fantastic, the rooms were comfortable. We couldn't figure out how to use the futon, but that was our issue. A few bugs on the floor which is to be expected in Mexico. Darling location and they shut the gate at night which made us feel very secure. Loved this experience!
Comment from Hotel Management
31 May 2024 by Rubén., Hotel Management
It's great to read that you enjoyed so much your time in this beautiful property thanks to our comfortable installations, the warm attention from our staff and all the care we put to make every stay a memorable once.And many thanks for letting us know about our points to improve, we will have them in mind to provide even better experiences.Many thanks and we hope to see you again soon!
by A verified traveler
Posted 30 May 2024
The hotel is gorgeous but, more importantly, the staff is absolute top notch. They made our vacation special. Highest recommendation!
Comment from Hotel Management
30 May 2024 by Rubén., Hotel Management
Many thanks for sharing your incredible experience with us, we are delighted to read that you had a wonderful time and that the attention from our collaborators improved even more.Thanks once again and we hope to see you again in the future!
by A verified traveler from Austin
Posted 27 May 2024
This is a great property. It’s tranquil inside.
