Ratings based on 241 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jul 2024
El hotel es tranquilo y muy bonito, eso sí básico ya que no cuenta con restaurante, elevador, ni minibar. Sin embargo quisiera recomendar el servicio de front desk, si bien todos son muy amables, Roberto y otro chico (desafortunadamente no recuerdo su nombre): ) de cabello negro largo, se llevan los aplausos, desde nuestra llegada nos ayudaron con cambio de habitación ya que mi mamá tiene problemas de rodilla, al apoyarme con un servicio ya que necesitaba enfriar una compresa, yo sé que fui un fastidio esos días, sin embargo siempre estuvieron al pendiente para apoyarnos. El hotel se encuentra a una distancia que puedes llegar caminando tanto al ADO si requieres autobús o para el centro. Regresamos sin duda (:
by A verified traveler
Posted 10 Jul 2024
by A verified traveler
Posted 30 Jun 2024
by A verified traveler
Posted 29 Jun 2024
We enjoyed our stay! Beautiful property with spacious and clean rooms. Thank you!
by A verified traveler
Posted 11 Jun 2024 on Hotels
Es un hermoso y bien cuidado hotel. Todos los detalles lo hacen hermoso, lo mejor: su jardin central con alberca. El personal muy amable y servicial. Claro que hay que recordar que es una casona antigua y por lo mismo no cuenta con elevador. Una cosa que se podria mejorar es una maquina de café en la recepción.
by A verified traveler
Posted 23 May 2024 on Hotels
Nos asignaron cuartos en planta baja, las camas muy cinfortalbles. El personal muy atento. Muy Bonita Casona donde se respira tranquilidad. Lo recomiendo ampliamente. Pronto regresaremos !!
by A verified traveler
Posted 21 May 2024
Great location - very walkable to the town centre and restaurants etc!! Property was beautiful with greenery and courtyard. Staff were fairly helpful, but not overly friendly. Room was sufficient and clean. Pool was a hit with the kids and we liked the different seating area options, with tables in addition to pool loungers.
by A verified traveler from Surrey
Posted 8 May 2024
Great place to stay, beautiful rooms
by A verified traveler
Posted 28 Apr 2024
Inviiting colonial style building. Beautiful courtyard with tall trees and flowering plants with a dipping pool in the centre. Seating around it. Very clean. We were on the 3rd floor which was added a few years ago. (No elevators). Large bathroom. Spacious room with storage. Opened onto the coutyard but also a juliet balcony opening to the side plaza below. (Room 50). Firm beds. Photos on site are accurate. Safe in room. I would definitely stay again. Very close to main attractions of town.
by A verified traveler
A home away from home.
Posted 29 Mar 2024 on HotelsA very pleasing ambience. The staff was very very accommodating. Just 2 blocks from the city center square. 5- 10 minutes walk to Zaci Cenote
