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Hotel Cenote Secreto Maya

3.0 star property
Waterfront hotel with a full-service spa and free breakfast

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Cenote Secreto Maya

Exterior
Exterior
Front of property
Restaurant
Exterior

Reviews

2.0 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
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Room options

View all photos for Superior Room

Free WiFi, bed sheets

Superior Room

Highlights

Yard
Patio
Private bathroom
Daily housekeeping
Wardrobe or closet
Mobile key entry
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
KM9, Valladolid, YUC, 97794

What's nearby

  • Cenote Secreto Maya - 16 min drive
  • Cenote Suytun - 19 min drive
  • Ek' Balam - 21 min drive
  • Mercado Municipal - 22 min drive
  • Calzada de los Frailes - 22 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 127 min drive

Restaurants

  • ‪Portcha - ‬3 min walk
  • ‪Maya Adventure - ‬11 min drive

About this property

Hotel Cenote Secreto Maya

Hotel on the waterfront
Consider a stay at Hotel Cenote Secreto Maya and take advantage of free full breakfast, a poolside bar, and designer stores on site. Indulge in a hot stone massage and reflexology at Chawiik Spa, the onsite spa. Enjoy onsite activities like ecotours and ziplining. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Express check-out, barbecue grills, and concierge services
  • Outdoor furniture and luggage storage
Room features
All guestrooms at Hotel Cenote Secreto Maya have amenities such as free WiFi.
More amenities include:
  • Showers and shampoo
  • Private yards, wardrobes/closets, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Designer stores
  • Ecotours
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Ziplining

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per accommodation, per stay
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Cenote Secreto Maya Valladolid
Hotel Cenote Secreto Maya Hotel
Hotel Cenote Secreto Maya Valladolid
Hotel Cenote Secreto Maya Hotel Valladolid

Frequently asked questions

Does Hotel Cenote Secreto Maya have a pool?

Yes, this property has an outdoor pool.

Is Hotel Cenote Secreto Maya pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 500 per accommodation, per stay.

How much is parking at Hotel Cenote Secreto Maya?

Self parking is free at this property.

What time is check-in at Hotel Cenote Secreto Maya?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cenote Secreto Maya?

Check-out is at 11:00 AM. Late check-out is available for MXN 400 (subject to availability).

Where is Hotel Cenote Secreto Maya located?

Situated on the waterfront, this spa hotel is 3.5 mi (5.6 km) from Cenote Xcanahaltun and within 12 mi (20 km) of Cenote Secreto Maya and Cenote Suytun. Ek' Balam is 12.1 mi (19.4 km) away.

Hotel Cenote Secreto Maya Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check on Google map the location…
We did not find the place. We ended up in the middle of a village with no coverage. People were not very welcoming . We decided to go back to Valladolid. Check on Google map first to have a look to the neighborhood.
Stayed 1 night in Dec 2023