Ratings based on 988 Verified Reviews

4.3 out of 5
73% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Surrey

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler from Gloucester

This traveler left a rating score only Posted 17 Oct 2024
2 out of 5
by A verified traveler

Posted 13 Oct 2024
Imagine a hotel that doesn't offer a washcloth, or have a box of facial tissues in the bathroom. Imagine a hotel room without a chest of drawers to unpack your luggage into. Here it is. When I asked for a low pillow made of feathers/down because of a neck problem I have, they wrote back that they will accomodate this request. When I arrived I pointed out they did not provide this, and they said they don't have one but would look for one at their other hotels. They never communicated with me further even though I continued asking for it. Never stay at this horrible place.
5 out of 5
by A verified traveler

Posted 12 Oct 2024
A great hotel in the center of Valencia, so ideal for viewing this wonderful city. The hotel has a cozy feeling to it and the room was comfortable, quiet and clean. The only downside to the room was lack of storage for clothes. There was a small wardrobe which had a single shelf above it, no drawer unit or additional shelves. The hotel has limited facilities, for example only serves breakfast no other meals and this area is used as a cafe/bar for a few hours late afternoon into the evening. Otherwise we thoroughly enjoyed this hotel as a base for our visit to Valencia.
4 out of 5
by A verified traveler

Posted 10 Oct 2024
The location was perfect. I enjoed my stay here. Room was spacious. I booked a courtyard view but then learned this is actually no view. So i had to change rooms since I'm a bit claustrophobic. I recommend staying here.
5 out of 5
by A verified traveler

Posted 7 Oct 2024
good in general, but bathroom not great, and bed sloping
3 out of 5
by A verified traveler

Posted 8 Sep 2024
Good hotel. Very odd bathroom. No hooks or towel rails. No water on arrival. Bed was good.
5 out of 5
by A verified traveler

Posted 6 Sep 2024
The entire front desk staff was very helpful and efficient. Shout out to Jeremy!
4 out of 5
by A verified traveler

Good location

Posted 9 Aug 2024 on Hotels
Great value for money - perfect location. rooms where fine.
5 out of 5
by A verified traveler

Posted 3 Aug 2024
Great customer service.