Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Gracias buen servicios
by A verified traveler
Posted 19 Dec 2024
by A verified traveler
Posted 30 Nov 2024
mold in ac duct
Comment from Hotel Management
3 Dec 2024 by The Silken Puerta Valencia team, Hotel Management
Dear Pedro,Thank you for taking the time to tell us about your stay . I am sorry that your experience did not meet your expectations. We continuously strive to meet your needs and expectations. It is our hope that you will give us the opportunity to better serve you in the future. Best regards.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Lovely 3 day stay
Comment from Hotel Management
7 Nov 2024 by The Silken Puerta Valencia team, Hotel Management
Dear Ian,We are very happy to see you enjoyed your stay at our hotel so much!! It would be a pleasure welcoming you back next time you visit Valencia. Best regards.
by A verified traveler from Palmetto Bay
Posted 22 Oct 2024
by A verified traveler
Posted 19 Oct 2024
Well located hotel with a good buffet breakfast. Rooms were relatively spacious and clean. The area around the hotel is not exactly pretty but I felt safe walking to the old town even at night. Overall good value, will stay again
Comment from Hotel Management
21 Oct 2024 by The Silken Puerta Valencia team, Hotel Management
Dear Edgar,First of all, we would like to thank you for the time you spent to share your feelings on your recent stay in our hotel. Your opinion and comments are important to us, therefore we are pleased to know that your experience overall has been positive. The Silken Puerta Valencia Team will continue to work to meet every day better with your expectations of facilities, services and personal attention. We hope to see you back again soon. Best regards.
by A verified traveler
Posted 14 Oct 2024
The hotel is in a great location with easy transport links to the rest of the city.
It was clean, modern and smart. Everything was spot on and great value for money.
Comment from Hotel Management
16 Oct 2024 by The Silken Puerta Valencia team, Hotel Management
Dear David,Thank you very much for your comments. It is a pleasure to confirm your satisfaction with our services and we will be delighted to welcome you in a near future. Best regards,
by A verified traveler
Posted 11 Oct 2024
by A verified traveler from Campinas
Posted 5 Oct 2024
Buen hotel, habitación limpia, camas cómodas, personal amable, especialmente Sara del bar
Comment from Hotel Management
7 Oct 2024 by Hotel Silken Puerta Valencia, Hotel Management
Estimado Alberto, Muchas gracias por su amable comentario y valoración. Nos alegra enormemente saber que ha disfrutado de su estancia con nosotros y esperamos tener muchísimas más oportunidades de ofrecerle nuestro mejor servicio. Un cordial saludo,
