Ratings based on 841 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
A few minutes away from metro and it’s a nice quiet area. Hotel room is very clean and the breakfast was really lovely. They did very well catering for customers with special needs.
Comment from Hotel Management
2 Nov 2024 by Ilunion Valencia 4 - Front Desk, Hotel Management
Dear Wai Yee, We thank you for your feedback, we are glad to know that you have enjoyed our environment and that our entire team has made you feel at home and comments like yours encourage us to continue working to offer our best services. We hope that very soon you can enjoy a few days of relaxation at our hotel again. Cordial greetings,
by A verified traveler from Winchester
Posted 9 Oct 2024
Close to metro and good dining options nearby
Comment from Hotel Management
19 Oct 2024 by ilunion valencia 4 , Hotel Management
Dear ____, Thank you very much for taking a few minutes to rate us, for us it is always pleasant to know that you have enjoyed a great experience and that you have had a comfortable stay in our hotel. We hope you can visit us again very soon. Best regards,
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Ilunion Valencia 4, Hotel Management
Estimado , Le agradecemos su opinión, nos alegra saber que ha disfrutado de nuestro entorno y que todo nuestro equipo le ha hecho sentir como en casa y comentarios como el suyo nos animan a seguir trabajando para ofrecer nuestros mejores servicios. Esperamos que muy pronto pueda volver a disfrutar de unos días de relax en nuestro hotel. Saludos cordiales,Ilunion Valencia 4
by A verified traveler
Posted 28 Sep 2024
Great location and hotel
Comment from Hotel Management
1 Oct 2024 by Ilunion Valencia 4, Hotel Management
Dear L, Thank you very much for taking a few minutes to rate us, for us it is always pleasant to know that you have enjoyed a great experience and that you have had a comfortable stay in our hotel. We hope you can visit us again very soon. Best regards, Ilunion Valencia 4 reception department
by A verified traveler
Posted 12 Sep 2024
Comment from Hotel Management
5 Oct 2024 by Dirección ILUNION Valencia 4, Hotel Management
Dear Ahmed,We are glad to know that you have enjoyed a great experience staying with us, recognitions like yours motivate us to continue working every day to offer the best services.Best regards
by A verified traveler
Posted 24 Aug 2024 on Hotels
We spent 3 nights at Illunion. Service was excellent and very efficient. Breakfast was very good. It’s very close to a metro station to get into the old town quickly. Our room was lovely and outside area is good. Only comment is that the pool area is on the small side but was fine for our stay. We would definitely stay here again!
Comment from Hotel Management
10 Sep 2024 by Ilunion Valencia 4, Hotel Management
Dear Nichola, Thank you very much for taking a few minutes to evaluate us, for us it is always pleasant to know that you have enjoyed a good experience, and your comments help us to continue improving day by day. We will be at your disposal every time you want to repeat with us. Best regards, Ilunion Valencia 4 reception department
by A verified traveler
Posted 20 Aug 2024
Great hotel, the only downside is the breakfast buffet . Could be better.
Comment from Hotel Management
22 Aug 2024 by Ilunion Valencia 4, Hotel Management
Thank you very much for taking a few minutes to evaluate us, for us it is always pleasant to know that you have enjoyed a good experience, and your comments help us to continue improving day by day. We will be at your disposal every time you want to repeat with us. Best regards, Ilunion Valencia 4 reception department
by A verified traveler
Posted 13 Aug 2024
Good emplacement. Easy parking
Comment from Hotel Management
16 Aug 2024 by Ilunion Valencia 4, Hotel Management
Dear Bastien, Thank you very much for taking a few minutes to evaluate us, for us it is always pleasant to know that you have enjoyed a good experience, and your comments help us to continue improving day by day. We will be at your disposal every time you want to repeat with us. Best regards, Ilunion Valencia 4 reception department
by A verified traveler
Posted 10 Aug 2024
Tricky review this.
For one, the staff who checked us in, Saray, was absolutely fantastic. Incredibly polite, actually spoke to us as a person rather than just a guest and gave us a few tips to enjoy the city.
The breakfast was brilliant, for €14 it was worth every cent, a great selection of savoury and sweet.
The downstairs of the hotel was immaculate, the bar really good.
But our room was horrible. I think because we checked in at 14:00 sharp our 'proper' room wasn't available, and so they gave us the first room they had available.
We purchased food to take with us the following day and stored it in the fridge, but we realised the next day the fridge wasn't working so all that food was wasted in the heat of the room. There was a piece of wood which snagged my wifes dress. The toilet seat was incredibly loose and the tap in the basin almost fell off, and the bathroom just looked as if it had never received any maintenance since it was originally built.
A real shame.
I'd certainly recommend the hotel, the location is perfect, but I do think the rooms (or at least what we had) could do with some maintenance, especially with the splinter of wood and none functioning fridge.
Comment from Hotel Management
11 Aug 2024 by Ilunion Valencia 4, Hotel Management
Dear Jason, We regret that you have not been able to enjoy a stay as desired and that we have not been able to adapt to your preferences. We want to thank you for your kind comment about our staff.We take note of your comments to improve everything possible in order to continue offering our best services. Best regards, Ilunion Valencia 4 reception department
by A verified traveler
Recommended for a city break
Posted 9 Aug 2024 on HotelsGood area with plenty of bars and restaurants nearby and very convenient for the metro. Nice pool, great air conditioning.
Comment from Hotel Management
11 Aug 2024 by Ilunion Valencia 4, Hotel Management
Dear Andrew, Thank you very much for taking a few minutes to evaluate us, for us it is always pleasant to know that you have enjoyed a good experience, and your comments help us to continue improving day by day. We will be at your disposal every time you want to repeat with us. Best regards, Ilunion Valencia 4 reception department
