Ratings based on 749 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Ilunion Valencia, Hotel Management
Estimado Anton, Muchas gracias por dedicar unos minutos a valorarnos, lamentamos las pequeñas incidencias durante su estancia, tomamos nota de sus comentarios para mejorar todo lo posible. Estaremos a su disposición cada vez que quieran repetir con nosotros. Un cordial saludo, Departamento de recepción de Ilunion Valencia
by A verified traveler from Brantford
Posted 17 Sep 2024
Recepton clerk Denis is a very eficient worker. Disappointed in the noise outside and guests being too loud in the hallesy.
Comment from Hotel Management
24 Oct 2024 by Ilunion Valencia 3 - Front Desk, Hotel Management
Dear Estuardo,Thank you very much for taking a few minutes to rate us, we are sorry for the small incidents during your stay, we take note of your comments to improve everything possible. We will be at your disposal every time you want to repeat with us. Best regards,
by A verified traveler
Posted 13 Aug 2024 on Hotels
Room was clean but no wardrobe
One small bath towel
Very basic
Comment from Hotel Management
16 Aug 2024 by ILUNION VALENCIA 3 , Hotel Management
Dear Emma, We regret that you have not been able to enjoy a stay as desired and that we have not been able to adapt to your preferences. We take note of your comments to improve everything possible in order to continue offering our best services. Best regards, Ilunion Valencia 4 reception department
by A verified traveler
Posted 30 Jul 2024 on Hotels
The room is small, and also without any comfort, no coffee, no big TV, and the view from outside is uncomfortable.
by A verified traveler
Posted 28 Jul 2024 on Hotels
by A verified traveler
Posted 18 Jul 2024 on Hotels
by A verified traveler
Posted 12 Jul 2024
Conveniently located next to a main metro station. Great and friendly staff at the front. Our air conditioner wasn’t working properly which made things worse in already hot weather outside (30 ) as well as no fridge in the room and no iron in the room or at the front desk
Comment from Hotel Management
13 Jul 2024 by Ilunion Valencia 3, Hotel Management
Dear Sahaj,thank you for passing on your feedback and we take note of your comments in order to improve and fix those incidents that you transmit to us.Best regards,Ilunion Valencia 3 reception department.
by A verified traveler
Posted 9 Jul 2024
Good
Comment from Hotel Management
13 Jul 2024 by Ilunion Valencia, Hotel Management
Dear Rafael, we thank you for your feedback, we are glad to know that you have enjoyed our Hotel and that our entire team has made you feel at home and comments like yours encourage us to continue working to offer our best services.We hope that very soon you can enjoy a few days of relaxation at our hotel again.Best regards,Ilunion Valencia reception department
by A verified traveler
Posted 9 Jul 2024
Good
Comment from Hotel Management
13 Jul 2024 by Ilunion Valencia 3, Hotel Management
Dear Rafael,We thank you for your feedback, we are glad to know that you have enjoyed our Hotel and that our entire team has made you feel at home and comments like yours encourage us to continue working to offer our best services.We hope that very soon you can enjoy a few days of relaxation at our hotel again.Best regards,Ilunion Valencia reception department
by A verified traveler from FRANKLIN SQUARE
Posted 30 Jun 2024
You can walk to the conference center
Also walk to metro too
Convenient location
Comment from Hotel Management
13 Jul 2024 by Ilunion Valencia, Hotel Management
Dear Kewon,thank you for sharing your experience with the rest of the users, for us it is always important to know that you have enjoyed the time at our hotel.We hope you can visit us again very soon.Best regards,Ilunion Valencia 3 reception department
