Ratings based on 128 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Construction in progress at this property.
Comment from Hotel Management
8 Oct 2024 by Guest Relations, Hotel Management
Thanks a lof for your feedback.
by A verified traveler
Posted 4 Aug 2024
Useful base to explore Valencia, close to bus routes and metro.
by A verified traveler
Good Standard Accommodation
Posted 4 Aug 2024 on HotelsGood location in a quiet part of the city, but still central. Five minutes from Turia Park, immediately opposite the Mestalla Stadium and with two supermarkets within five minutes walk. The old town is a little further at around 20 minutes and the Science and Arts museums around the same the opposite direction. The accommodation was great for me as I was travelling alone and it had it's own kitchen area in the room.
Comment from Hotel Management
27 Aug 2024 by Guest Relations, Hotel Management
Thanks so much for taking the time to review us. So glad to hear that overall you could enjoy of a plesant stay with us, we take note of your comments and suggestions and look forward to welcome you back soon.
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Just a nice little no fuss place to stay
Posted 7 Jul 2024 on Hotels This place was just lovely, not 5 star lovely, but 2 star value lovely, and a great breakfast for 4 euros, just bread, ham, cheese, coffee, juice. Friendly staff as well and a great location.
Comment from Hotel Management
22 Jul 2024 by Guest Relations, Hotel Management
Thanks so much Jon for your nice review.
by A verified traveler
Posted 28 Jun 2024
I liked about the fact that it was budget friendly and one thing i didn’t like was the unavailability of dental kits, handwash kit
Comment from Hotel Management
22 Jul 2024 by Guest Relations, Hotel Management
Thanks for your feedback, we take note of your comments and suggestions.
by A verified traveler
Posted 22 Jun 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by Guest Relations, Hotel Management
Thanks for rateing us.
by A verified traveler
Posted 15 Jun 2024
Very convenient and functional. A little institutional feeling but otherwise I enjoyed my stay here.
Comment from Hotel Management
22 Jul 2024 by Guest Relations, Hotel Management
Thanks so much for your feedback.
by A verified traveler
Front receptionist is an ogre, otherwise great!
Posted 31 Aug 2023 on HotelsThe exceptionally rude older receptionist lady earned a reputation for being frustrating and incompetent among the guests...not just to me. When I arrived at 15:15, she ignored me and would not attend to me at check in for 15+ minutes. She wouldn't acknowledge that I was standing there as I patiently waited upon arrival because she was "finishing something else." Then, she said she couldn't find my reservation, while her kind and congenial colleague attended to five other guests while I was standing there waiting. It was painful after a long journey to have a rude person push you around because she has a small iota of power and is utterly incompetent.
Jessica in Housekeeping, Maria at the Breakfast hall, and the rest of the reception staff including Jean Lucas were excellent, kind, conscientious, and made the stay very pleasant. I would come back because of them.
The location near the stadium is superb and connection to the Metro is convenient.
I hope the rude front desk lady gets some training on customer service. She is awful and had a bad attitude every single day. Saying good morning demonstrates courtesy, education, and respect, especially when we were forced to interact with her to get our breakfast voucher each day. She had no respect or courtesy for guests or other employees, which was really sad to experience.
by A verified traveler
Posted 12 Aug 2023
I had a great experience, clean , easy access to everything.
