Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Good place very good location
Comment from Hotel Management
18 Nov 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Grey, Thank you very much for your kind feedback.We are sorry that the solutions provided during the stay were not satisfactory. Our aim is to deliver outstanding service and accommodations, and we regret that in this instance, we fell short of our goal.We are delighted that you appreciated the impeccable cleanliness of your room, the well-maintained condition of our hotel, and the variety of amenities available. It is also great to hear that our advantageous location contributed positively to your experience at Barceló Valencia. Our team strives to ensure that every guest enjoys the modern comfort and conveniences we offer, from the stunning views of the City of Arts and Sciences to the refreshing atmosphere of our outdoor terrace and pool.We look forward to welcoming you back for another memorable experience.Best wishes,Paula Merino Guest Experience Manager
by A verified traveler
Posted 10 Nov 2024
Everything was great. Javier who worked the egg station was excellent. The rooms, VIP parking and VIP room upgrade to a top floor with a view of the arts & sciences center was excellent.
Comment from Hotel Management
11 Nov 2024 by Maria Oltra
Adjunta a Dirección, Hotel Management
Dear Maxwell, Thank you very much for your kind feedback.We are thrilled to hear about your wonderful experience at our hotel.We are delighted that you appreciated your accommodation, the convenience of our special parking options and the exclusive room enhancement, providing spectacular views of the iconic City of Arts and Sciences. It is wonderful that the cleanliness of our facilities, the condition of the hotel, and the service provided by our dedicated team, especially Javier at the egg station, contributed to making your stay memorable. Our aim is to offer a comfortable and welcoming environment for all our guests, and we're glad that our room amenities met your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Maria Oltra Adjunta a Dirección
by A verified traveler from Flagstaff
Posted 2 Nov 2024
Nice clean hotel, very friendly staff, great area
Comment from Hotel Management
4 Nov 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Ryan, Thank you very much for your kind feedback.We are thrilled to hear that your stay with us was met with such satisfaction in terms of cleanliness, the friendliness of our staff, and the quality of our room amenities. It is wonderful that our prime location in the vibrant area of Valencia added to the enjoyment of your visit.We look forward to welcoming you back for another memorable experience.Best wishes,Paula Merino Guest Experience Manager
by A verified traveler
Posted 2 Nov 2024
I had to call downstairs daily to have my air conditioner turned on as it would turn off automatically each day. Very annoying, but otherwise the room was nice and comfortable. The breakfast buffet downstairs is excellent!!
Comment from Hotel Management
4 Nov 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear David,Thank you for your review.We are sorry to hear about the inconvenience with the air conditioning in your room. Our guests' comfort is paramount, and we regret that this aspect disrupted your stay. We are delighted that you found the room to your liking and comfortable. It is also great that you loved the breakfast buffet, which is indeed a point of pride for us with its wide selection of fresh and seasonal produce.We hope to welcome you again in the future. Best regards,Paula Merino Guest Experience Manager
by A verified traveler
Posted 28 Oct 2024
Very close to the aquarium
Comment from Hotel Management
29 Oct 2024 by Maria Oltra
Adjunta a Dirección, Hotel Management
Dear Alan,Thank you for your review.We are delighted to know that you had such a great time at our hotel.We hope to welcome you again in the future. Best regards,Maria Oltra Adjunta a Dirección
by A verified traveler
Posted 28 Oct 2024
Excellent property in a very desirable area. Walking distance to old town and walking distance to beaches.
Right across from Ciutat de les Arts i les Ciencies, close to Jardin de Turia.
Comment from Hotel Management
28 Oct 2024 by Maria Oltra
Adjunta a Dirección, Hotel Management
Dear Emese,Thank you for your positive feedback.We are thrilled to hear that your stay was so enjoyable.We are delighted that you appreciated the overall quality, cleanliness, and amenities of our hotel, and found our location convenient for exploring both the historic old town and the beautiful beaches. It is wonderful that the proximity to landmarks like Ciutat de les Arts i les Ciencies and Jardin de Turia contributed positively to your experience. With our hotel positioned ideally for both relaxation and discovery, we are pleased to offer a perfect base for our guests to enjoy the vibrant city of Valencia.We look forward to welcoming you back on a future occasion.Best regards,Maria Oltra Adjunta a Dirección
by A verified traveler
Posted 22 Oct 2024
by A verified traveler
Posted 19 Oct 2024
Clean, comfortable . Safe
Comment from Hotel Management
19 Oct 2024 by Paula Merino | Guest Experience Manager, Hotel Management
Dear Altin, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel to be clean, comfortable, and safe. It is our top priority to provide an environment where our guests can feel at ease and fully enjoy their stay. We are also glad that the condition of the hotel and the service provided by our team met your expectations. Our staff works diligently to ensure that every guest has a memorable experience, and it is wonderful to know that we have succeeded in this regard.Your appreciation for the room amenities is also acknowledged, though we are always looking for ways to enhance our offerings. Should you choose to stay with us again, we would be more than happy to assist you in finding the perfect room that suits all your needs.We look forward to welcoming you back for another memorable experience.Best wishes,Paula Merino Guest Experience Manager
by A verified traveler from Thatcham
Posted 18 Oct 2024
