Ratings based on 831 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by La Direction, Hotel Management
Dear Customer,We thank you for taking the time to respond to our satisfaction questionnairy.However, we regret that your stay did not give you complete satisfaction.Please know that your opinion is essential to us.We will not fail to take stock internally for future improvements.We hope that you will be able to trust us again.
by A verified traveler
Posted 9 Jul 2024 on Orbitz
Very bad experience, it’s a one star facility. Should be renamed to “derniere” class.
Comment from Hotel Management
19 Jul 2024 by La Direction, Hotel Management
Dear Customer,We thank you for taking the time to respond to our satisfaction questionnairy.However, we regret that your stay did not give you complete satisfaction.Please know that your opinion is essential to us.We will not fail to take stock internally for future improvements.We hope that you will be able to trust us again.
by A verified traveler
Posted 1 Jul 2024
Basic motel that does what it should by providing a cheap clean simple bed for the night. Very popular with workers stopping overnight or travelers. Friendly staff. Secure security gated parking overnight.
Comment from Hotel Management
4 Jul 2024 by La Direction, Hotel Management
Dear Customer,Thank you for taking the time to give us your overall opinion.We hope to see you soon.
by A verified traveler
Posted 28 Feb 2024
Comfortable room and friendly, helpful staff. A long way from Valences town centre but flip side it was quiet. Older hotel so external staircases etc, but easy, free parking
Comment from Hotel Management
13 Mar 2024 by La Direction, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler from Neu Ulm
Posted 28 May 2023
only 2 towels for 2adults 1child, AC very weak!
Okay only for one night on budget!
Breakfast ist worth the 8€ extra für 3 (pre-booked)
Comment from Hotel Management
22 Jun 2023 by Sandrine, Hotel Management
Dear Guest,Thank you for taking the time to write to us and share your feedback with us.Regarding the missing 3rd towel, it was an oversight; do not hesitate, during a future stay, to ask for it at the reception.Regarding the air conditioning, in May, it was still in heating mode. The off-season is complicated for the adjustment of heat pumps.I hope I have met your expectations and that we will nevertheless have the pleasure of seeing you again at the Hotel Première Classe Valence Sud.Best regards
by A verified traveler
Posted 15 Feb 2022 on Hotels
Comment from Hotel Management
20 Feb 2022 by Emilie, Hotel Management
Chère cliente
Merci d'avoir pris le temps de nous mettre un commentaire ,je vois que vous avez apprécié votre séjour et je ne manquerais pas de partager avec l’équipe
Cordialmement
Emilie
by A verified traveler
Posted 17 Jan 2022 on Hotels
Comment from Hotel Management
19 Jan 2022 by Bastien, Hotel Management
Cher Anonymous,
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai pas de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt.
Bien cordialement
Bastien
Adjoint de direction
by A verified traveler
Posted 5 Jan 2022 on Hotels
The hotel is nothing fancy, the room was clean. The shower is pretty small, I spend only one night.
Comment from Hotel Management
6 Jan 2022 by Bastien, Hotel Management
Dear Guest,
Thank you very much for taking time to give your opinion on our hotel. We took your comment in consideration and we will share to our teams. We
hope to welcome you back very soon.
Sincerely,
Bastien
Executive Assistant
by A verified traveler
Posted 29 Dec 2021
Its okay
Comment from Hotel Management
3 Jan 2022 by Bastien, Hotel Management
Dear Lassaad,
Thank you very much for taking time to give your opinion on our hotel. Can you told us more about your stay experience. We hope to welcome you back very soon.
Sincerely,
Bastien Executive Assistant
by A verified traveler
Posted 3 Jul 2021 on Hotels
Comment from Hotel Management
5 Jul 2021 by Bastien, Hotel Management
Cher Jean-Marie,
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt.
Bien cordialement
Bastien
Adjoint de direction
