Ratings based on 75 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Room was fantastic but poolside was boring , badly laid out and depressing . Reception not very welcoming , hotel grounds bare and needing a lot more green .. gross dead which looks awful
Comment from Hotel Management
17 Sep 2024 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Dear GuestWe appreciate your time in sharing your experience with us, thank you very much for your feedback. We are sorry to hear that we did not meet your expectations.Regarding the outside area/ grass, please be informed that due to the severe drought that the Algarve is experiencing, legal restrictions were applied to the use of water, including the grass watering.We look forward to the distinct pleasure of welcoming you back in future.
by A verified traveler
Posted 15 Jun 2024 on Hotels
Wonderful facilities but less than desirable service
Personel was not very attentive and the restaurant had a bad service
Comment from Hotel Management
18 Jun 2024 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Dear Guest,Thank you so much for your review of our resort which has deserved our best attention. We are pleased to hear that you enjoyed our resort facilities. As regards to our restaurant Saudade, we have taken your comments on consideration and will endeavor to improve upon this, we greatly appreciate your feedback. We hope to have the opportunity and pleasure to welcome you back in the future.Kind regards
by A verified traveler
Perfection
Posted 5 Jun 2024 on HotelsAbsolutely perfect in every way. Can’t wait to return.
Comment from Hotel Management
5 Jun 2024 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Dear Guest,Thank you for sharing such a great review of Dunas Douradas Beach Club. We are all looking forward to your next visit to DDBC for another memorable holiday. Kind regards
by A verified traveler
Posted 13 Apr 2024 on Hotels
Comment from Hotel Management
15 Apr 2024 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Thank you for your review
by A verified traveler
Posted 23 Mar 2024 on Hotels
Comment from Hotel Management
15 Apr 2024 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Thank you for your review
by A verified traveler
Posted 29 Oct 2023
High quality property and resort.
Comment from Hotel Management
6 Nov 2023 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Dear Guest,Thank you for taking the time to review your recent experience at Dunas Douradas Beach Club. We are very glad to hear that you enjoyed our resort.We hope to have the privilege of welcoming you back to DDBC.kind regards
by A verified traveler
Posted 6 Aug 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Thank you
by A verified traveler
Posted 26 Jun 2023 on Hotels
Comment from Hotel Management
6 Jul 2023 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Thank you for your review.
by A verified traveler
Posted 24 May 2023 on Hotels
Comment from Hotel Management
25 May 2023 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Thank you.
by A verified traveler
Posted 23 Apr 2023 on Hotels
Comment from Hotel Management
25 May 2023 by Silvia Biscaia- CEO Dunas Douradas Beach Club, Hotel Management
Thank you.
