Ratings based on 820 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by GM VRCV, Hotel Management
Dear Nicole,Thank you for your recent 5 out of 5 Expedia review. We are so glad to hear that you enjoyed your stay with us!!!Please come for another visit soon. We would love to welcome you back!Best regards,Houston PerkinsGeneral Manager
by A verified traveler
Fall weekend in Vail
Posted 7 Oct 2024 on HotelsThe front desk was super helpful, and went out of their way to help us out! The pool and hot tub area was beautiful and the complex was well kept. We really enjoyed our unit.
Comment from Hotel Management
7 Oct 2024 by GM VRCV, Hotel Management
Dear Cora,Thank you for your 10 out of 10 Hotels.com rating and review. We so appreciate your business and the kind words you provided about the resort and our front desk colleagues. Cascade Village and the Grand Hyatt Vail is such a special and unique location within Vail! Please come and see us again!Best regards,Houston PerkinsVRCV General Manager
by A verified traveler
Posted 22 Sep 2024
Great layout with plenty of space for all the family
Comment from Hotel Management
7 Oct 2024 by GM VRCV, Hotel Management
Dear Benjamin,Thank you so much for your 5 out of 5 Expedia rating and review. We are glad to hear that you enjoyed your stay and found the layout of the resort and residence to be agreeable to your needs as a family. Please come and see us again!Best regards,Houston PerkinsVRCV General Manager
by A verified traveler
Posted 21 Sep 2024
Nice and quitee
Comment from Hotel Management
7 Oct 2024 by GM VRCV, Hotel Management
Dear Vandera,Thank you for your recent 4 out of 5 Expedia Review. We so appreciate your business and are glad that you enjoyed the peace and quiet of the Vail Residences at Cascade Village, affiliated with the Grand Hyatt Vail. Please come and see us again soon.Best regards,Houston PerkinsGeneral Manager
by A verified traveler
Posted 21 Sep 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by GM VRCV, Hotel Management
Dear Dan,Thank you for your Hotels.com review. We are so appreciative of your business and feedback. Should you have any more specific feedback we would love to hear from you. Please come and see us again at Vail Residences at Cascade Village, affiliate with the Grand Hyatt Vail.Best regards,Houston PerkinsGeneral Manager
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by GM VRCV, Hotel Management
Dear Laura,We appreciate you taking the time to rate VRCV recently, however, we would greatly appreciate some additional feedback to understand how we can improve and how we might get to a 10 out of 10 rating from you. We'd love to make it up to you and hope that you will come and see us again. We have so many wonderful properties to offer in our portfolio. I'm sure we could find just the right one for you. We hope to hear back.Best regards,Houston Perkins General ManagerVail Residences at Cascade Village
by A verified traveler
Posted 13 Sep 2024
It was in a quiet area close to the mountain!!!
Comment from Hotel Management
13 Sep 2024 by GM VRCV, Hotel Management
Dear lonel,Thanks you so much for the 5 out of 5 Expedia review. We are so happy that you enjoyed your stay with us at Vail Residences at Cascade Village, affiliated and with full access to the Grand Hyatt Vail. Our location is absolutely ideal. We are close to the hustle and bustle of Vail Village, but in our own private, quiet, gorgeous enclave, Cascade Village.Please come and see us again!Best regards,Houston PerkinsGeneral ManagerVail Residences at Cascade Village
by A verified traveler
Posted 3 Sep 2024
Everything was great. Maybe you can leave some tea bags in the room. Coffee was good, but we are tea drinkers and there was none.
Comment from Hotel Management
4 Sep 2024 by Anastasia- VRCV Prop Mgr, Hotel Management
Thank you Erdogan for taking the time to respond. Your comments are greatly appreciated. I'm happy to know you enjoyed your visit. We've shared this information (Tea packets to be included upon arrival) with our Director of Housekeeping with the hopes of adding this in the future. Please contact us if we may further assist. Sincerely, Anastasia Property Manager
by A verified traveler
Posted 2 Sep 2024
Excellent
Comment from Hotel Management
2 Sep 2024 by GM VRCV, Hotel Management
Dear ANOOP,Thank you very much for your 5 out of 5 rating for your recent stay with us at Vail Residences at Cascade Village, affiliated with Grand Hyatt Vail. We are thrilled to hear that you enjoyed your stay!Please come see us again soon!Best regards,Houston PerkinsGeneral ManagerVail Residences at Cascade Village
