Ratings based on 1,189 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Worn out. Terrible bed and bathroom. Noisy. Either too hot, or too cold.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Kim Rediker, General Manager, Hotel Management
We appreciate the nice rating, Maria. Hope to see you again soon!
by A verified traveler
Posted 1 Dec 2024
Need to air out unit….thc. Bed sheets smelled like wet dog. Unable to access hot tub, which is why we stay.
by A verified traveler
Posted 9 Nov 2024
The property was nice and clean and parking was easy. The boy down side is that it is far way from restaurants.
Comment from Hotel Management
10 Nov 2024 by Kim Rediker, General Manager, Hotel Management
Thank you for your review, we're happy that you enjoyed our property. Our East Vail location is 4 miles from the center of Vail, so it can feel a bit far from the restaurant hub. Luckily for most of the year our fantastic on-site partner restaurant Aprés Cafe is open for our guests, I'm sorry it was closed when you were here. We hope to see you again soon.
by A verified traveler
Posted 3 Nov 2024
Loved the hot tub and workout facility
Comment from Hotel Management
10 Nov 2024 by Kim Rediker, General Manager, Hotel Management
Thank you for staying with us, we're so glad you enjoyed our Club facilities!
by A verified traveler
Posted 23 Oct 2024
Great place to stay
Comment from Hotel Management
23 Oct 2024 by Kim Rediker, General Manager, Hotel Management
We are happy you enjoyed your stay with us!
by A verified traveler from Palm Desert
Posted 20 Oct 2024
The condo I was in was great. Only thing missing was something to keep toiletries in the shower. There was a suction caddy in the drawer but the suction doesn’t work. A ledge of some kind would’ve been great. I had to put my toiletries on the floor or the sink counter. Other than that it was a comfortable stay. Warning to all travelers. I was supposed to be on the first floor but I climbed 3 flights of stairs. There’s no elevator. Just keep that in mind esp when shopping for groceries. I’m a hiker so it wasn’t a problem for me. But I wouldn’t buy a big bulk of water etc and climb up those steps.
Comment from Hotel Management
21 Oct 2024 by Kim Rediker, General Manager, Hotel Management
We are so happy to hear that you enjoyed your stay with us. Thank you for the comment about a shelf in the shower - this is something we will definitely take note of as we prepare our units for the winter season! We do our best to accommodate requests for specific requests (such as floor), I'm glad that for you the upper floor wasn't an issue. We hope to see you again soon!
by A verified traveler
Posted 14 Oct 2024
Was a lovely stay…beautiful views and peaceful spot with plenty to enjoy.
Comment from Hotel Management
14 Oct 2024 by Kim Rediker, General Manager, Hotel Management
We are so glad you enjoyed your stay with us. We hope to see you again soon.
by A verified traveler
Posted 13 Oct 2024
Friendly staff and locals
Comment from Hotel Management
14 Oct 2024 by Kim Rediker, General Manager, Hotel Management
Thank you for your kind review, it is always nice to hear good things about our team.
by A verified traveler
Posted 13 Oct 2024
Easy check in/check out. Just that the carpet smells old and needs changing. But overall good.
Comment from Hotel Management
14 Oct 2024 by Kim Rediker, General Manager, Hotel Management
Thank you for your review and your feedback about the carpet. We have carpet deep cleaning scheduled in all of our units this fall, but we will pay special attention to the unit in which you stayed.
